Communicating in Groups Applications and Skills

ISBN-10: 007338500X

ISBN-13: 9780073385006

Edition: 7th 2009 (Revised)

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Description:

"Communicating in Groups" offers a concise, step-by-step introduction to the theory and practice of small group communication, and teaches students to develop and apply critical thinking in group problem solving. With the firm belief that group participation can be an uplifting and energizing experience, authors Kathy Adams and Gloria Galanes give students the tools they will need in order to achieve this outcome. Research and theory are presented with a focus on what is important to students--understanding their group experiences and making them effective communicators.
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Book details

List price: $107.67
Edition: 7th
Copyright year: 2009
Publisher: McGraw-Hill Companies, The
Publication date: 2/7/2008
Binding: Paperback
Pages: 400
Size: 7.50" wide x 9.00" long x 0.75" tall
Weight: 1.232
Language: English

Katherine L. Adams is Professor of Speech Communication at California State University, Fresno, where she received a Meritorious Promise and Performance award in 1989. She has served as their Graduate Coordinator since 1989. She received her Ph.D. in Communication from the University of Utah under the direction of B. Aubrey Fisher. She has authored four instructor's manuals in interpersonal and small group communication and most recently, this group communication book with Gloria Galanes. She has published articles in the areas of conversational analysis and interpersonal communication. Currently she is an associate editor for Communication Reports and The Western Journal of Communication. She participates, at all levels, in the Western States Communication Association and Speech Communication Association and teaches in the areas of interpersonal communication, communication theory, small group communication, and research methods.

Gloria J. Galanes is Associate Professor of Communication and Mass Media at Southwest Missouri St. University and has received the University's Faculty Excellence in Teaching and the Outstanding Graduate Faculty Member awards.

Preface
Orientation to Small Group Systems
Small Groups as the Heart of Society
Groups in Your Life
Groups as Problem Solvers
Participating in Groups
Groups versus Individuals as Problem Solvers
When a Group Is a Good Choice
When a Group Is Not a Good Choice
Groups, Small Groups, Teams, and Small Group Communication
Groups
Small Groups
Small Groups versus Teams
Small Group Communication
Groups and Technology
Classifying Groups by Their Major Purpose
Primary or Secondary Groups
Types of Secondary Groups
Being an Ethical Group Member
The Participant-Observer Perspective
Groups as Structured Open Systems
What Is a Theory?
Overview of General Systems Theory
The Small Group as a System
Definition of a System
Concepts Vital to Understanding Systems
Characteristics of Systems
Organizations as Systems of Groups
Foundations of Small Group Communicating
Communication Principles for Group Members
Communication: What's That?
Communication Is Symbolic
Communication Is Personal
Communication Is a Transactional Process
Communication Is a Sender and Receiver Phenomenon
Communication Involves Content and Relationship Dimensions
Implications for Small Group Communication
Listening: Receiving, Interpreting, and Responding to Messages from Other Group Members
Listening Defined
Listening Preferences
Habits of Poor Listeners
Listening Actively
Using Verbal and Nonverbal Messages in Small Group Communication
Creating Messages in a Small Group
How Communication Structures the Small Group
Using Language to Help the Group Progress
Following the Rules
Adjusting to the Symbolic Nature of Language
Using Emotive Words Cautiously
Organizing Remarks
Making Sure the Discussion Question Is Clear and Appropriate
Using Language to Focus a Group's Discussion: An Application
Nonverbal Behaviors in Small Group Communication
Principles of Nonverbal Communication
Functions of Nonverbal Behaviors
Categories of Nonverbal Behaviors
Nonverbal Behavior in Computer-Mediated Groups
From Individuals to Group
Becoming a Group
The Life Cycle of a Group
Challenges in Group Development
A Group's Major Functions
Social Tensions in Groups
Phase Models in Group Development
Group Socialization of Members
Stages of Group Socialization
Group Roles
Types of Roles
Role Functions in a Small Group
The Emergence of Roles in a Group
Managing Group Roles
Rules and Norms
Development of Group Norms
Enforcement of Group Norms
Changing a Group Norm
Development of a Group's Climate
Trust
Cohesiveness
Supportiveness
Ethical Behavior during Group Formation
Working with Diversity in the Small Group
What Is Diversity?
Diverse Member Characteristics
Differences in Motives for Joining a Group
Diversity of Learning Styles
Personality Differences
Cultural Diversity
Dimensions of Culture
Racial and Ethnic Differences
Gender Differences
Generational Differences
Working with Diversity/Bridging Differences
Creating a Group Identity through Fantasy
Using SYMLOG to "Picture" Diversity
Understanding and Improving Group Throughput Processes
Creative and Critical Thinking in the Small Group
What Is Creative Thinking?
Enhancing Group Creativity
Brainstorming
Synectics
Mind Mapping
What Makes Thinking "Critical"?
Enhancing Critical Thinking in a Group
Having the Right Attitude
Gathering Information
Evaluating Information
Checking for Errors in Reasoning
Avoiding Groupthink
Group Problem-Solving Procedures
A Systematic Procedure as the Basis for Problem Solving
Capturing the Problem in Problem Solving
How Do We Know a Problem When We See One?
Area of Freedom
Characteristics of Problems
Identifying Problems with a Problem Census
Effective Problem Solving and Decision Making
The Procedural Model of Problem Solving (P-MOPS)
Applications of P-MOPS
Managing Conflicts Productively
What Is Conflict?
Myths about Conflict
Types of Conflict
Substantive Conflict
Affective Conflict
Procedural Conflict
Computer-Mediated Communication (CMC) and Conflict Types
Managing Conflict in the Group
Conflict Management Styles
Expressing Disagreement Ethically
Maximizing Your Chances to Influence the Group
The Nominal Group Technique
Steps in Principled Negotiation
Applying Leadership Principles
Leadership and Leaders
What Is Leadership?
Sources of Power and Influence
What Is a Leader?
Myths about Leadership
Current Ideas about Leadership
The Functional Concept of Group Leadership
The Contingency Concept of Group Leadership
What Good Leaders Do
What Group Members Expect Leaders to Do
Performing Administrative Duties
Leading Group Discussions
Developing the Group
Encouraging Distributed Leadership
Ethical Guidelines for Group Leaders
Small Group Public Presentations
Planning, Organizing, and Presenting Small Group Oral Presentations
The Planning Stage
Your Audience
Your Occasion
Your Purpose
Your Subject or Topic
Member Strengths and Fears
Supplemental Logistics
Types of Group Oral Presentations
The Organizing Stage
Delegating Duties
Gathering Verbal and Visual Materials
Organizing Materials and the Presentation
The Presenting Stage
Checking Your Language
Practice Aloud
What Makes a Good Oral Presentation?
Techniques for Observing Problem-Solving Groups
References
Bibliography
Index
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