Supervision Concepts and Skill-Building

Name: Supervision Concepts and Skill-Building
Price: 26.78 USD
Availability: InStock
ISBN: 9780073381510

ISBN-10: 0073381519

ISBN-13: 9780073381510

Edition: 7th 2010

Authors: Samuel C. Certo

List price: $193.00

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Description:

Certo's Supervision: Concepts and Skill-Building prepares students to be supervisors in a challenging modern workplace. It is based on the premise that organizational variables including diversity in the workforce, computer and communication technology, and the design of organization structures are constantly changing. Overall, this text focuses on discussing important supervision concepts and providing fundamental skills necessary for applying these concepts. Students will learn the critical role of a supervisor in an organization and the abilities needed to be successful.

Book details

List price: $193.00
Edition: 7th
Copyright year: 2010
Publisher: McGraw-Hill Higher Education
Publication date: 9/8/2009
Binding: Paperback
Pages: 616
Size: 8.00" wide x 10.25" long x 0.75" tall
Weight: 2.332
Language: English




What is a Supervisor?



Modern Supervision: Concepts and Skills



Modern Supervision Challenges



Ensuring Quality and Productivity



Groups, Teams, and Powerful Meetings



Corporate Social Responsibility and Ethics



Managing Diversity



Functions of the Supervisor



Reaching Goals: Plans and Controls



Organizing and Authority



The Supervisor as Leader



Problem Solving, Decision Making, and Creativity



Skills of the Supervisor



Communication



Motivating Employees



Problem Employees: Counseling and Discipline



Managing Time and Stress



Managing Conflict and Change



Organizational Politics



Supervision and Human Resources 411



Selecting Employees



Providing Orientation and Training



Appraising Performance



Supervision Laws: Health and Safety, Labor Relations, Fair Employment



The Supervisor’s Career Path: Finding a Career Path That Fits