Juran's Quality Planning and Analysis for Enterprise Quality

ISBN-10: 0072966629

ISBN-13: 9780072966626

Edition: 5th 2007 (Revised)

Authors: Frank M. Gryna, Joseph A. DeFeo, Richard C. H. Chua

List price: $279.67
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Book details

List price: $279.67
Edition: 5th
Copyright year: 2007
Publisher: McGraw-Hill Higher Education
Publication date: 12/16/2005
Binding: Hardcover
Pages: 704
Size: 8.00" wide x 9.50" long x 1.25" tall
Weight: 2.992
Language: English

Introduction: A Roadmap for Change
Basic Concepts
Companywide Assessment of Quality
Quality Improvement and Cost Reduction
Operational Quality Planning and Sales Income
Quality Control
Managerial Concepts
Process Management
Organization for Quality
Strategic Quality Management
Developing a Quality Culture
Functional Applications
Understanding Customer Needs
Designing for Quality
Supply Chain Management
Operations-Manufacturing Sector
Operations-Service Sector
Inspection, Test, and Measurement
Quality Assurance Audits
Statistical Techniques
Basic Concepts of Statistics and Probability
Statistical Tools for Analyzing Data
Statistical Tools for Designing for Quality
Statistical Process Control
Supplementary Problems Using Minitab
Study Guide Examples
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