| |
| |
| |
Purchasing and Supply Management | |
| |
| |
Purchasing and Supply Management | |
| |
| |
Definitions | |
| |
| |
Supply and Logistics | |
| |
| |
The Size of an Organization's Spend and Financial Significance | |
| |
| |
Supply Contribution | |
| |
| |
The Operational versus Strategic Contribution of Supply | |
| |
| |
The Direct and Indirect Contribution of Supply | |
| |
| |
Decision Making in the Supply Management Context | |
| |
| |
The Differences between Commercial and Consumer Acquisition | |
| |
| |
Supply Qualifications and Associations | |
| |
| |
Challenges Facing Purchasing and Supply Management over the Next Decade | |
| |
| |
Technology | |
| |
| |
Supply Chain Management | |
| |
| |
Measurement | |
| |
| |
Growth and Influence | |
| |
| |
Effective Contribution to Corporate Success | |
| |
| |
The Organization of This Text | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Addresses | |
| |
| |
Cases | |
| |
| |
| |
Custom Equipment | |
| |
| |
| |
Roger Gray | |
| |
| |
| |
Cottrill Inc. | |
| |
| |
| |
Supply Organization | |
| |
| |
Objectives of Supply Management | |
| |
| |
Organizational Structures for Supply Management | |
| |
| |
Small and Medium-Sized Organizations | |
| |
| |
Specialization within the Supply Function | |
| |
| |
Large Organizations | |
| |
| |
Centralized Supply Structure | |
| |
| |
Decentralized Supply Structure | |
| |
| |
Hybrid Supply Structure | |
| |
| |
Structure for Direct and Indirect Spend | |
| |
| |
Managing Organizational Change in Supply | |
| |
| |
Organizing the Supply Group | |
| |
| |
The Chief Purchasing Officer (CPO) | |
| |
| |
Profile of the CPO | |
| |
| |
CPO Trends | |
| |
| |
Reporting Relationship | |
| |
| |
Supply Activities and Responsibilities | |
| |
| |
What Is Acquired | |
| |
| |
Supply Chain Activities | |
| |
| |
Type of Involvement | |
| |
| |
Involvement in Corporate Activities | |
| |
| |
Influence of the Industry Sector on Supply Activities | |
| |
| |
Supply Teams | |
| |
| |
Leading and Managing Teams | |
| |
| |
Cross-Functional Supply Teams | |
| |
| |
Teams with Supplier Participation | |
| |
| |
Teams with Customer Participation | |
| |
| |
Co-location of Supply with Internal Customers | |
| |
| |
Co-location of Suppliers in the Buying Organization | |
| |
| |
Supplier Councils | |
| |
| |
Supply Councils | |
| |
| |
Consortia | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Duchess University | |
| |
| |
| |
Roger Haskett | |
| |
| |
| |
Supply Processes | |
| |
| |
The Supply Management Process | |
| |
| |
Strategy and Goal Alignment | |
| |
| |
Ensuring Process Compliance | |
| |
| |
Steps in the Supply Process | |
| |
| |
| |
Recognition of Need | |
| |
| |
| |
Description of the Need | |
| |
| |
Types of Requisitions | |
| |
| |
Flow of the Requisition | |
| |
| |
Early Supply and Supplier Involvement | |
| |
| |
| |
Identification of Potential Sources | |
| |
| |
Issuing an RFx | |
| |
| |
Linking Organizational and Category Strategy | |
| |
| |
| |
Supplier Selection and Determination of Terms | |
| |
| |
| |
Preparation and Placement of the Purchase Order | |
| |
| |
Format and Routing | |
| |
| |
| |
Follow-Up and Expediting | |
| |
| |
Cost and Benefits | |
| |
| |
| |
Receipt and Inspection of Goods | |
| |
| |
Eliminating or Reducing Inspection | |
| |
| |
| |
Invoice Clearing and Payment | |
| |
| |
Aligning Supply and Accounts Payable | |
| |
| |
Cash Discounts and Late Invoices | |
| |
| |
Streamlining the Receiving, Invoicing, and Payment Process | |
| |
| |
| |
Maintenance of Records and Relationships | |
| |
| |
Linking Data to Decisions | |
| |
| |
Managing Supplier Relationships | |
| |
| |
A Supply Process Flowchart | |
| |
| |
Rush and Small-Value Orders | |
| |
| |
Rush or Emergency Orders | |
| |
| |
Small-Value Orders and Efficiency Tools | |
| |
| |
Policy and Procedure Manual | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Mike Wesley | |
| |
| |
| |
UIL Inc. | |
| |
| |
| |
Southeastern University | |
| |
| |
| |
Information Systems and Technology | |
| |
| |
Information Management | |
| |
| |
Information Systems | |
| |
| |
Information System Technology Use in Supply Management | |
| |
| |
Software | |
| |
| |
Commonly Used Technology Tools | |
| |
| |
Electronic Communication | |
| |
| |
Electronic Data Interchange (EDI) | |
| |
| |
eXtensible Markup Language (XML) | |
| |
| |
Intranets and Extranets | |
| |
| |
E-Marketplaces | |
| |
| |
Electronic or Online Catalogs | |
| |
| |
RFID | |
| |
| |
Online Auctions | |
| |
| |
Reverse Auctions | |
| |
| |
When to Use Reverse Auctions | |
| |
| |
Conducting Reverse Auction Events | |
| |
| |
Ethical Issues with Reverse Auctions | |
| |
| |
Potential Problems with Using Online Auctions | |
| |
| |
Implications for Supply | |
| |
| |
Conclusion | |
| |
| |
Glossary of Terms | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Cable and Wireless plc (A) | |
| |
| |
| |
Establishing E-Business Standards at Deere & Company | |
| |
| |
| |
Hemingway College | |
| |
| |
| |
Quality, Specification, and Service | |
| |
| |
Determination of Need | |
| |
| |
Early Supply and Supplier Involvement | |
| |
| |
Methods of Description | |
| |
| |
Description by Brand | |
| |
| |
"Or Equal" | |
| |
| |
Description by Specification | |
| |
| |
Description by Engineering Drawing | |
| |
| |
Miscellaneous Methods of Description | |
| |
| |
Combination of Descriptive Methods | |
| |
| |
Sources of Specification Data | |
| |
| |
Standardization and Simplification | |
| |
| |
Quality, Suitability, and Best Buy | |
| |
| |
Quality | |
| |
| |
Suitability | |
| |
| |
Reliability | |
| |
| |
Quality Dimensions | |
| |
| |
"Best Buy" | |
| |
| |
Determining the "BestBuy" | |
| |
| |
The Cost of Quality | |
| |
| |
Continuous Improvement | |
| |
| |
ISO 9000 Quality Standards and the Malcolm Baldrige Award | |
| |
| |
Total Quality Management (TQM) | |
| |
| |
Quality Function Deployment (QFD) | |
| |
| |
Inspection and Testing | |
| |
| |
Testing and Samples | |
| |
| |
Inspection | |
| |
| |
Quality Assurance and Quality Control | |
| |
| |
Process Control | |
| |
| |
Adjustments and Returns | |
| |
| |
Supplier Certification | |
| |
| |
Service | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Bright Technology International | |
| |
| |
| |
Air Quality Systems Inc. | |
| |
| |
| |
Synergy Metals Inc. | |
| |
| |
| |
Quantity and Inventory | |
| |
| |
Inventory Management | |
| |
| |
Functions and Forms of Inventories | |
| |
| |
The Functions of Inventory | |
| |
| |
The Forms of Inventory | |
| |
| |
Inventory Function and Form Framework | |
| |
| |
Managing Supply Chain Inventories | |
| |
| |
ABC Classification | |
| |
| |
Costs of Inventories | |
| |
| |
Forecasting | |
| |
| |
Forecasting Techniques | |
| |
| |
Determining Order Quantities and Inventory Levels | |
| |
| |
Fixed-Quantity Models | |
| |
| |
Fixed-Period Models | |
| |
| |
Probabilistic Models and Service Coverage | |
| |
| |
Buffer or Safety Stocks and Service Levels | |
| |
| |
Material Requirements Planning (MRP) | |
| |
| |
MRP Inputs | |
| |
| |
MRP Lot Sizing | |
| |
| |
Modern MRP Systems | |
| |
| |
Supply Implications of MRP | |
| |
| |
Lean Supply and JIT | |
| |
| |
Kanban Systems | |
| |
| |
JIT and Inventory Management | |
| |
| |
JIT Implications for Supply Management | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Connecticut Circuit Manufacturers | |
| |
| |
| |
Abbey Paquette | |
| |
| |
| |
Sedgman Steel | |
| |
| |
| |
Transportation and Delivery | |
| |
| |
Organization for Logistics Decisions | |
| |
| |
FOB Terms and Incoterms | |
| |
| |
Transportation | |
| |
| |
Supply's Involvement in Transportation | |
| |
| |
Transportation Regulation and Deregulation | |
| |
| |
Transportation Carriers | |
| |
| |
Motor Carriers | |
| |
| |
Rail Carriers and Intermodal | |
| |
| |
Air Carriers | |
| |
| |
Water Carriers | |
| |
| |
Pipelines | |
| |
| |
Selection of Mode and Carrier | |
| |
| |
Rates and Pricing | |
| |
| |
Other Transportation Service Providers | |
| |
| |
Documentation in Freight Shipments | |
| |
| |
Freight Audits | |
| |
| |
Expediting and Tracing Shipments | |
| |
| |
Developing a Transportation and Logistics Strategy | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Great Western Bank | |
| |
| |
| |
Geo Products | |
| |
| |
| |
Penner Medical Products | |
| |
| |
| |
Price | |
| |
| |
Relation of Cost to Price | |
| |
| |
Meaning of Cost | |
| |
| |
How Suppliers Establish Price | |
| |
| |
The Cost Approach | |
| |
| |
The Market Approach | |
| |
| |
Government Influence on Pricing | |
| |
| |
Legislation Affecting Price Determination | |
| |
| |
Types of Purchases | |
| |
| |
Raw Materials/Sensitive Commodities | |
| |
| |
Special Items | |
| |
| |
Standard Production Items | |
| |
| |
Small-Value Items | |
| |
| |
The Use of Quotations and Competitive Bidding | |
| |
| |
Firm Bidding | |
| |
| |
Determination of Most Advantageous Bid | |
| |
| |
Collusive Bidding | |
| |
| |
The Problem of Identical Prices | |
| |
| |
Provision for Price Changes | |
| |
| |
Contract Cancellation | |
| |
| |
Forward Buying and Commodities | |
| |
| |
Forward Buying versus Speculation | |
| |
| |
Organizing for Forward Buying | |
| |
| |
Control of Forward Buying | |
| |
| |
The Commodity Exchanges | |
| |
| |
Limitations of the Exchanges | |
| |
| |
Hedging | |
| |
| |
Sources of Information Regarding Price Trends | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
MasTech Inc. | |
| |
| |
| |
Chevron Corporation: The PC Selection Team (Abridged) | |
| |
| |
| |
Commodity Purchasing Game | |
| |
| |
| |
Price Forecasting Exercise | |
| |
| |
| |
Cost Management, Discounts, and Negotiation | |
| |
| |
Cost Management | |
| |
| |
Total Cost of Ownership | |
| |
| |
Target Pricing | |
| |
| |
The Learning Curve or Manufacturing Progress Function | |
| |
| |
Activity-Based Costing | |
| |
| |
Discounts | |
| |
| |
Cash Discounts | |
| |
| |
Trade Discounts | |
| |
| |
Multiple Discounts | |
| |
| |
Quantity Discounts | |
| |
| |
The Price-Discount Problem | |
| |
| |
Quantity Discounts and Source Selection | |
| |
| |
Cumulative or Volume Discounts | |
| |
| |
Negotiation | |
| |
| |
Negotiation Strategy and Practice | |
| |
| |
Framework for Planning and Preparing for Negotiation | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Deere Cost Management | |
| |
| |
| |
McMichael Inc. | |
| |
| |
| |
Supplier Selection | |
| |
| |
The Supplier Selection Decision | |
| |
| |
Decision Trees | |
| |
| |
Identifying Potential Sources | |
| |
| |
Information Sources | |
| |
| |
The Evaluation of Potential Sources | |
| |
| |
Technical, Engineering, and Manufacturing and Distribution Strengths | |
| |
| |
Management and Financial Evaluation | |
| |
| |
Supplier Evaluation Methods | |
| |
| |
Informal and Semiformal Evaluation and Rating | |
| |
| |
Formal Supplier Evaluation and Rating | |
| |
| |
Linking Sourcing with Strategy | |
| |
| |
Single versus Multiple Sourcing | |
| |
| |
Manufacturer versus Distributor | |
| |
| |
Geographical Location of Sources | |
| |
| |
Supplier Size | |
| |
| |
Social, Political, and Environmental Concerns | |
| |
| |
Joint Purchasing with Supplier | |
| |
| |
Purchasing for Company Personnel | |
| |
| |
Risk Assessment | |
| |
| |
Strategy Development | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Quotech Inc. | |
| |
| |
| |
Bid Evaluation | |
| |
| |
| |
Somers Office Products Inc. | |
| |
| |
| |
Investment Recovery | |
| |
| |
North American Environmental Initiatives | |
| |
| |
ISO 14000 Environmental Standards | |
| |
| |
Benefits of Effective Disposal | |
| |
| |
Categories of Material for Disposal | |
| |
| |
Excess or Surplus Materials | |
| |
| |
Obsolete Material or Equipment | |
| |
| |
Rejected End Products | |
| |
| |
Scrap Material | |
| |
| |
Waste | |
| |
| |
Hazardous Waste | |
| |
| |
Responsibility for Material Disposal | |
| |
| |
Keys to Profitable Disposal | |
| |
| |
Disposal Channels | |
| |
| |
Disposal Procedures | |
| |
| |
Selecting the Right Disposal Partner | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Miltec Inc. | |
| |
| |
| |
Ornex | |
| |
| |
| |
Supply Law and Ethics | |
| |
| |
Legal Authority | |
| |
| |
Personal Liability | |
| |
| |
Authority of Suppliers' Representatives | |
| |
| |
The Uniform Commercial Code | |
| |
| |
The Purchase Order Contract | |
| |
| |
Acceptance of Orders | |
| |
| |
Purchases Made Orally-Statute of Frauds | |
| |
| |
Inspection | |
| |
| |
Acceptance and Rejection of Goods | |
| |
| |
Warranties | |
| |
| |
Title to Purchased Goods | |
| |
| |
Protection against Price Fluctuations | |
| |
| |
Cancellation of Orders and Breach of Contract | |
| |
| |
Common Law and the Purchase of Services | |
| |
| |
E-Commerce and the Law | |
| |
| |
Electronic Signatures | |
| |
| |
Uniform Electronic Transactions Act | |
| |
| |
Antitrust and E-Marketplaces | |
| |
| |
Intellectual Property Laws | |
| |
| |
Copyright Law | |
| |
| |
Patents | |
| |
| |
Trademarks | |
| |
| |
Industrial Design | |
| |
| |
Geographical Indication | |
| |
| |
Product Liability | |
| |
| |
Alternative Dispute Resolution | |
| |
| |
Commercial Arbitration | |
| |
| |
Mediation | |
| |
| |
Internal Escalation | |
| |
| |
The Sarbanes-Oxley Act | |
| |
| |
Ethics | |
| |
| |
Perceptions and Conflict of Interest | |
| |
| |
Gifts and Gratuities | |
| |
| |
Promotion of Positive Relationships with Suppliers | |
| |
| |
Reciprocity | |
| |
| |
Social Responsibility | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Brassco | |
| |
| |
| |
Lancaster Life Insurance Co. | |
| |
| |
| |
Research and Metrics | |
| |
| |
Organizing for Supply Research | |
| |
| |
Full-Time or Part-Time Research Positions | |
| |
| |
Cross-Functional Teams | |
| |
| |
Supply Research Opportunities | |
| |
| |
Purchased Materials, Products, or Services | |
| |
| |
Value Analysis | |
| |
| |
Target Costing | |
| |
| |
Commodities | |
| |
| |
Suppliers | |
| |
| |
Relationship Classification | |
| |
| |
Supply Processes | |
| |
| |
Assessing Research Results | |
| |
| |
Supply Planning Process | |
| |
| |
Supply Budgets | |
| |
| |
Performance Measurement Systems | |
| |
| |
The Value of Supply Metrics | |
| |
| |
The Challenges | |
| |
| |
Measuring Supplier Performance | |
| |
| |
Key Supplier Performance Indicators | |
| |
| |
Supply Management Performance Metrics | |
| |
| |
Establishing Metrics | |
| |
| |
Efficiency Metrics | |
| |
| |
Effectiveness Metrics | |
| |
| |
Operating Reports | |
| |
| |
Validating Results | |
| |
| |
Appraising Team Performance | |
| |
| |
Supply Performance Benchmarking | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
City of Granston | |
| |
| |
| |
Industrial Products Corporation (IPC) | |
| |
| |
| |
Global Supply | |
| |
| |
The Importance of Global Supply | |
| |
| |
Reasons for Global Purchasing | |
| |
| |
Potential Problem Areas | |
| |
| |
Incoterms | |
| |
| |
Information Sources for Locating and Evaluating International Suppliers | |
| |
| |
Global Sourcing Organizations | |
| |
| |
Intermediaries | |
| |
| |
Countertrade | |
| |
| |
Barter/Swaps | |
| |
| |
Offset Arrangements | |
| |
| |
Counterpurchase | |
| |
| |
Buyback/Compensation | |
| |
| |
Switch Trade | |
| |
| |
Foreign Trade Zones | |
| |
| |
Foreign Trade Zones Compared with Bonded Warehouses | |
| |
| |
Maquiladoras | |
| |
| |
TIBs and Duty Drawbacks | |
| |
| |
Free Trade Agreements | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Global Pharmaceuticals Ltd. | |
| |
| |
| |
Andrew Morton | |
| |
| |
| |
Public Supply Management | |
| |
| |
Characteristics of Public Supply | |
| |
| |
Source of Authority | |
| |
| |
Budgetary Restrictions/Limitations | |
| |
| |
Outside Pressures | |
| |
| |
Government Programs | |
| |
| |
Interest Costs | |
| |
| |
Inspection | |
| |
| |
Transportation and Logistics | |
| |
| |
Past Performance and Switching Cost | |
| |
| |
Transparency and Confidentiality | |
| |
| |
Importance of Specifications | |
| |
| |
Acquisition Procedures | |
| |
| |
The Bid Process | |
| |
| |
Military Supply | |
| |
| |
Firm-Fixed-Price (FFP) Contract | |
| |
| |
Cost-Plus-Fixed-Fee (CPFF) Contract | |
| |
| |
Cost-No-Fee (CNF) Contract | |
| |
| |
Cost-Plus-Incentive-Fee (CPIF) Contract | |
| |
| |
State, Local, and Municipal Supply | |
| |
| |
Cooperative or Consortium Purchasing | |
| |
| |
Governmentwide and Cooperative Contracts | |
| |
| |
Local-Bidder Preference Laws | |
| |
| |
Model Procurement Code | |
| |
| |
Public Supply Changes | |
| |
| |
Use of Electronic/Internet-Based Systems | |
| |
| |
Involvement in Services Spend | |
| |
| |
Multiyear Contracts | |
| |
| |
Privatization | |
| |
| |
Simplified Acquisition Procedures | |
| |
| |
Commercial Practices | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
TriCity | |
| |
| |
| |
Fairview School Board | |
| |
| |
| |
Capital Goods | |
| |
| |
The Challenge of Procuring Capital Assets | |
| |
| |
New Technology-New Equipment | |
| |
| |
Equipment Classification | |
| |
| |
Challenges of Equipment Buying | |
| |
| |
Sourcing and Supply Issues | |
| |
| |
Design and R&D Considerations | |
| |
| |
Engineering Service | |
| |
| |
Importance of Cost Factors | |
| |
| |
Life Cycle Costing or Total Cost of Ownership | |
| |
| |
Budgeting Procedures | |
| |
| |
Sourcing and Selection | |
| |
| |
Legal Issues | |
| |
| |
Disposition of Obsolete or Replaced Equipment | |
| |
| |
Reasons for Buying Used Equipment | |
| |
| |
Sales Contract Terms | |
| |
| |
Leasing Equipment | |
| |
| |
Advantages and Disadvantages of Leasing | |
| |
| |
Types of Leases | |
| |
| |
Categories of Leasing Companies | |
| |
| |
Lessor Evaluation | |
| |
| |
The Acquisition of Technology | |
| |
| |
The Acquisition of Construction | |
| |
| |
Risks in the Construction Process | |
| |
| |
Approaches to Construction Acquisition | |
| |
| |
On-Site Considerations in Construction | |
| |
| |
Sustainable Building | |
| |
| |
Supply's Involvement in Construction | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Mark Appleton | |
| |
| |
| |
Casson Construction | |
| |
| |
| |
Services | |
| |
| |
Services | |
| |
| |
Significance of Services Spend | |
| |
| |
What Makes Services Different? | |
| |
| |
Supply Involvement | |
| |
| |
A Framework for Analyzing Services | |
| |
| |
Value of the Service | |
| |
| |
Degree of Repetitiveness | |
| |
| |
Degree of Tangibility | |
| |
| |
Direction of the Service | |
| |
| |
Production of the Service | |
| |
| |
Nature of the Demand | |
| |
| |
Nature of Service Delivery | |
| |
| |
Degree of Standardization | |
| |
| |
Skills Required for the Service | |
| |
| |
The Acquisition Process for Services | |
| |
| |
Need Recognition and Description | |
| |
| |
Analysis of Supply Alternatives | |
| |
| |
The Purchase Agreement | |
| |
| |
Service Contract Administration | |
| |
| |
Developing a Services Sourcing Strategy | |
| |
| |
Outsourcing and Managing Third-party Service Providers | |
| |
| |
Expanding Supply's Involvement | |
| |
| |
Process Steps | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Erica Carson | |
| |
| |
| |
Talbot County School Board | |
| |
| |
| |
Hampton Manor | |
| |
| |
| |
Make or Buy, Insourcing, and Outsourcing | |
| |
| |
Make or Buy | |
| |
| |
Reasons for Make Instead of Buy | |
| |
| |
Reasons for Buying Outside | |
| |
| |
The Gray Zone in Make or Buy | |
| |
| |
Subcontracting | |
| |
| |
Insourcing and Outsourcing | |
| |
| |
Insourcing | |
| |
| |
Outsourcing | |
| |
| |
Outsourcing Purchasing and Logistics | |
| |
| |
Purchasing's Role in Outsourcing | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
B&L Inc. | |
| |
| |
| |
Rondot Automotive | |
| |
| |
| |
Husort Manufacturing | |
| |
| |
| |
Supplier Relations | |
| |
| |
Purchaser-Supplier Relations | |
| |
| |
Supplier Goodwill | |
| |
| |
The Purchaser-Supplier Satisfaction Matrix | |
| |
| |
Tools and Techniques for Moving Positions | |
| |
| |
Purchaser-Supplier Relationship Management | |
| |
| |
Supplier Ranking | |
| |
| |
Partnerships | |
| |
| |
Sematech's Partnering Perspective | |
| |
| |
Early Supplier Involvement (ESI)/Early Purchasing Involvement (EPI) | |
| |
| |
Partner Selection | |
| |
| |
The Longer Time Perspective | |
| |
| |
Co-location/In-plants | |
| |
| |
Strategic Alliances | |
| |
| |
Concerns about Partnerships | |
| |
| |
Reverse Marketing/Supplier Development | |
| |
| |
Supply Chain Management | |
| |
| |
Supply Networks | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Plastic Cable Clips | |
| |
| |
| |
Loren Inc. | |
| |
| |
| |
Strategy in Purchasing and Supply Management | |
| |
| |
Levels of Strategic Planning | |
| |
| |
Major Challenges in Setting Supply Objectives and Strategies | |
| |
| |
Strategic Planning in Purchasing and Supply Management | |
| |
| |
Major Supply Strategy Areas | |
| |
| |
Risk Management | |
| |
| |
Supply Interruptions and Delays | |
| |
| |
Changes in Prices | |
| |
| |
Reputational Risk | |
| |
| |
Managing Supply Risks | |
| |
| |
The Corporate Context | |
| |
| |
Strategic Components | |
| |
| |
What? | |
| |
| |
Quality? | |
| |
| |
How Much? | |
| |
| |
Who? | |
| |
| |
When? | |
| |
| |
What Price? | |
| |
| |
Where? | |
| |
| |
How? | |
| |
| |
Why? | |
| |
| |
What is Happening in Purchasing and Supply Management | |
| |
| |
Conclusion | |
| |
| |
Questions for Review and Discussion | |
| |
| |
References | |
| |
| |
Cases | |
| |
| |
| |
Spartan Heat Exchangers Inc. | |
| |
| |
| |
Sabor Inc. | |
| |
| |
| |
Iowa Elevators | |
| |
| |
Indexes | |
| |
| |
Case Index | |
| |
| |
Subject Index | |