Global Management and Organizational Behavior Text, Readings, Cases, and Exercises

ISBN-10: 0072843063

ISBN-13: 9780072843064

Edition: 2004

Authors: Robert Konopaske, John M. Ivancevich

List price: $92.81
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Book details

List price: $92.81
Copyright year: 2004
Publisher: McGraw-Hill Higher Education
Publication date: 9/25/2003
Binding: Paperback
Pages: 456
Size: 7.00" wide x 9.00" long x 0.75" tall
Weight: 1.496
Language: English

John M. "Jack" Ivancevich is Dean at the University of Houston's College of Business and Administration. He is known worldwide for his research in stress management.

Introduction to Globalization
Global Developments and Trends: Management Perspective
Dependence in a Borderless World
The Global Organizational Behavior Perspective
Capturing the Study of Global Organizational Behavior
Multinational Organizations
The Transnational Organization
The Value Added by Global Organizational Behavior
Economic System
Political System
Technology Factors
Global Trends that Impact Management
Ecosystems Factors
Work/Life Balance
Health, Well-Being, and Happiness
Working Conditions
The People Challenge
The Book's Architecture and Framework
Contingency Approach
A Metric to Consider
21st Century Globalization
Key Terms
Review, Critical Thinking, and Discussion Questions
Cultural Awareness and Implications
Notes on African Culture
Defining Culture
The National Culture: Frameworks
The Manager and Organizational Culture
The Characteristics of Organizational Culture
Observable Components
Shared Values
Basic Assumptions
The Evolution of Organizational Culture
The Founders
Cultural Strength
Managing and Changing the Organization's Cultures
Managing Across Cultures
Time/Relationship Cluster
Power Cluster
Societal Interdependence Cluster
A Final Note on Culture
Key Terms
Review, Critical Thinking, and Discussion Questions
Difference and Danger: Cultural Profiles of Nations and Limits to Tolerance
How Many Things Do You Like to Do at Once? An Introduction to Monochronic and Polychronic Time
European Competencies--Some Guidelines for Companies
The Road to Hell
Pacific-Western Oil: The Sembilan Plant
The Culture Quiz
The Owl: Cross-Cultural Sensitivity
The East-West Game (Emperor's Pot)
Pros and Cons of Free Trade
World-Class Brands
Management and Organizational Behavior in A Global Environment
Global Social Responsibility and Ethical Decision Making
What the Public Expects!
Social Responsibility
Specific External Beneficiaries
General External Beneficiaries
Transnational Responsibility Regarding Human Rights
Business Ethics
Managerial Ethics
Globalization and Ethics
Ethics Perceptions
Corporate Ethics and Leadership
Moral Common Sense
Corporate Codes of Conduct for Sensitive Matters and Leadership
Good Ethics Is Good Business
Employees' Motivation
Corruption and Bribery
Transnational Company Actions to Promote Ethics
Key Terms
Review, Critical Thinking, and Discussion Questions
Communicating in Global Settings
So, What Are You Saying?
Importance of Cross-Cultural Communication
The Cross-Cultural Communication Process Model
Potential Barriers to Effective Cross-Cultural Communication
Information Exchange
Nonverbal Behavior
Improving Cross-Cultural Communication
Start with Your Own Culture
Learn about the Host Culture
Know the Host-Country Language
Use "Best Practices" Communication Skills
Key Terms
Review, Critical Thinking, and Discussion Questions
Does What Works in New York Work in Tokyo?
The Motivational Puzzle
Maslow's Theory
Global Application of Maslow's Theory
Herzberg's Theory
Global Application of Herzberg's Theory
McClelland's Theory
Global Application of McClelland's Theory
Process Motivation Explanations
Expectancy Theory of Motivation
Global Application of Expectancy Theory
Goal-Setting Theory
Global Application of Goal-Setting Theory
The Meaning of Work (MOW)
Motivation Incidents: Managerial Responses
Management Application
Meaningful Work Opportunities
Reward Systems
Job Design
A Concluding Note
Key Terms
Review, Critical Thinking, and Discussion Questions
Negotiating Cross-Culturally
Intercultural Negotiations: Avoid the Pitfalls!
Cross-Cultural Negotiation: The Basics
Types of Negotiation
Bargaining Zone Model of Negotiations
Impact of Personalities on the Negotiation Process
Components of the Cross-Cultural Negotiation Process
Prenegotiation Planning
Steps in Negotiation Process
Negotiation Style
Negotiation Tactics
Culture's Impact on Negotiations
Individualism versus Collectivism
Low Context versus High Context
Monochronic versus Polychronic Time Orientation
Best Practices Negotiating Strategies
Key Terms
Review, Critical Thinking, and Discussion Questions
Diversity Management
Global Diversity: Knowledge Is Power
Diversity: An Introduction
Global Perspectives on Diversity
European Union
United States
Diversity Management
Monolithic, Plural, and Multicultural Organizations
Diversity in Multicultural and Virtual Teams
Creating a Successful Climate for Diversity
Implications for Global and Transnational Organizations
Key Terms
Review, Critical Thinking, and Discussion Questions
Work Groups and Teams
Manager Impact on Group and Team Success
A Managerial Model of Group Factors
Categories of Groups
Formal Work Groups
Informal Work Groups
Teams in Transnational Organizations
Cross-Functional Teams
Virtual Teams
Self-Managed Teams
The Formation of Work Groups
Economic Background
The Development of Work Groups
Utilizing Teams
Characteristics of Work Groups
Role Making in Groups
Problems in Role Making
The Group Leader
Group Status
Group Norms and Compliance
Group Pressure
Group Review and Enforcement
Personalization of Norms
Group Cohesiveness
The Size of the Work Group
The Dependence of the Members on the Work Group
The Achievement of Goals
The Status of the Group
Management Demands and Pressure
Problems in Groups and Teams
Social Loafing
Intergroup Conflict
Limited Resources
Communication Problems
Different Interests and Goals
Different Perceptions and Attitudes
Lack of Clarity
Cultural Diversity
Managing Intergroup Conflict
Global and Team Outcomes: Performance and Satisfaction
Perceived Freedom to Participate
Perceived Goal Attainment
Status Consensus
Key Terms
Review, Critical Thinking, and Discussion Questions
The Hidden Challenge of Cross-Border Negotiations
The Multicultural Organization
Building an Effective Global Business Team
The Corning-Vitro Divorce
The Volvo-Renault Marriage
Moto: Coming to America
Jose Ignacio Lopez De Arriortua
Bribery in International Business
Babel Interpersonal Communication
Cross-Cultural Negotiation 101: Some Tips
Managing Human Resources
Global Human Resource Management
Paragon-Mart's Deployment of Global Assignees
Introduction to Global Human Resource Management
Strategy and Global HRM Fit
Human Capital
Resource-Based View of the Firm
Global Assignments
Types of Global Assignees
Identification of Knowledge, Skills, Abilities, and Other Characteristics
Recruiting Potential Global Assignees
Government Restrictions
Regional Trade Agreements
Realistic Job Previews
Selecting the Best Candidate
Compensating Global Assignees
Types of Compensation Approaches
Allowances in Expatriate Pay Packages
Does One Size Fit All?
Cross-Cultural and Language Training
Types of Training
Which Approach to Use?
Adjustment in the Host Country
Culture Shock
Types of Adjustment
Poor Adjustment and Its Consequences
What Influences the Adjustment Process?
Repatriate Turnover
Ways to Improve the Repatriation Process
Labor Relations and the Global Corporation
Key Terms
Review, Critical Thinking, and Discussion Questions
Career and Family Considerations
Eduardo Diaz: Virtual Expatriate
Career Issues
Perceived Career Fit
Risks Associated with Accepting Global Assignments
Why Take a Global Assignment?
Spouse and Family Issues
Selection and Adjustment
Cross-Cultural Training
Emerging Trends
Key Terms
Review, Critical Thinking, and Discussion Questions
Adapting to a Boundaryless World: A Developmental Expatriate Model
Don't Fence Her In
Global Fatalities: When International Executives Derail
The Right Way to Bring Expats Home
Whom to Hire?
Steve Parker and the SA-Tech Venture (A)
Global Labor Relations IQ
The Family Unit
Cross-Cultural Training on the Web
Expatriate Sources on the Web
Global Netiquette: Effectively Communicating via E-mail
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