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Interviewing Principles and Practices

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ISBN-10: 0072483954

ISBN-13: 9780072483956

Edition: 10th 2003

Authors: Charles J. Stewart, William B. Cash

List price: $47.50
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Book details

List price: $47.50
Edition: 10th
Copyright year: 2003
Publisher: McGraw-Hill Higher Education
Publication date: 7/8/2002
Binding: Paperback
Pages: 448
Size: 7.50" wide x 9.00" long x 0.75" tall
Weight: 1.430
Language: English

Charles J. Stewart received his Ph.D. from the University of Illinois in 1963. He is currently a Professor of Communication at Purdue University.

William B. Cash received his Ph.D. from Purdue University in 1972. He is currently an Associate Professor of Communication at National-Louis University in Evanston, Illinois.

An introduction to interviewingp. 1
The essential elements of interviewsp. 1
A relational form of communicationp. 4
Electronic interviewsp. 7
An interpersonal communication processp. 15
Two parties in the interviewp. 15
Interchanging roles during interviewsp. 15
Perceptions of interviewer and intervieweep. 18
Communication interactionsp. 20
Feedbackp. 29
The interview situationp. 33
Questions and their usesp. 47
Open and closed questionsp. 48
Primary and secondary questionsp. 51
Neutral and leading questionsp. 57
Common question pitfallsp. 60
Structuring the interviewp. 69
Opening the interviewp. 69
The body of the interviewp. 76
Closing the interviewp. 84
The probing interviewp. 95
Preparing the interviewp. 95
Selecting interviewees and interviewersp. 99
Conducting the interviewp. 102
Preparing the report or storyp. 113
The interviewee in the probing interviewp. 114
The survey interviewp. 125
Purpose and researchp. 125
Structuring the interviewp. 127
Survey questionsp. 129
Selecting intervieweesp. 138
Selecting and training interviewersp. 141
Conducting survey interviewsp. 143
Coding, tabulation, and analysisp. 145
The respondent in survey interviewsp. 147
The recruiting interviewp. 157
Recruiting in a rapidly changing worldp. 157
Preparing the recruiting effortp. 159
Obtaining and reviewing information on applicantsp. 166
Structuring the interviewp. 170
Conducting the interviewp. 173
Evaluating the interviewp. 180
The employment interviewp. 191
Where are the jobs?p. 192
Analyzing yourselfp. 192
Doing your homeworkp. 194
Conducting the searchp. 199
Preparing credentialsp. 204
Creating a favorable first impressionp. 214
Answering questionsp. 217
Asking questionsp. 224
The closingp. 227
Evaluation and follow-upp. 227
The performance interviewp. 237
New visions for new organizationsp. 238
Preparing for the performance interviewp. 239
Selecting an appropriate review modelp. 243
Conducting the performance review interviewp. 251
The employee in the performance reviewp. 255
The performance problem interviewp. 256
The persuasive interview : the persuaderp. 269
Five interrelated conditions for persuasionp. 269
The ethics of persuasionp. 270
Analyzing the intervieweep. 271
Studying the situationp. 274
Researching the issuep. 275
Planning the interviewp. 276
Structuring the interviewp. 279
Conducting the interviewp. 285
The persuasive interview : the persuadeep. 301
Be a responsible participantp. 301
Be an informed participantp. 303
Be a critical participantp. 308
Be an active participantp. 311
The counseling interviewp. 319
Preparing for the counseling interviewp. 319
Structuring the interviewp. 323
Conducting the interviewp. 327
The health care interviewp. 341
Changing views on the health care interviewp. 341
Table of Contents provided by Blackwell. All Rights Reserved.