Operations Management Meeting Customer's Demands

ISBN-10: 0072460504

ISBN-13: 9780072460506

Edition: 7th 2001 (Revised)

Authors: Edward M. Knod, Richard J. Schonberger

List price: $193.75
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Book details

List price: $193.75
Edition: 7th
Copyright year: 2001
Publisher: McGraw-Hill Higher Education
Publication date: 1/30/2001
Binding: Mixed Media
Size: 8.00" wide x 9.25" long x 1.25" tall
Weight: 3.146
Language: English

Operations Management: Introductory Concepts
OM Strategy: Dynamic Competitiveness
Principles of Operations Management
Demand Management and Forecasting Supplement: Least Squares Trend and Correlation Coefficients
Capacity Planning and Master Scheduling Supplement: Aggregate capacity Planning with Excel&#210
Order Fulfillment and Purchasing
Designing for Customers' Needs
The Quality Imperative Supplement: Quality Pioneers of the Twentieth Century
Process Control and Improvement
Flow-Control: Eliminating Process Wastes
Timing-Another Imperative
Human Resources in OM Supplement: Four methods of developing Time Standards
Managing Materials: Timing and Quantities Supplement: Economic Order Quantity: Theory and Derivations
Facilities Management
Managing Continuous and Repetitive Operations
Managing Job and Batch Operations
Managing Projects
Normal Curve
Random Numbers(?) � may not use
Answers to Even-numbered exercises
Selected Bibliography
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