Acknowledgments | p. xxix |
Introduction | p. 1 |
The Importance of the A+ Certification | p. 1 |
The Structure and Contents of the A+ Certification Exams | p. 5 |
How to Pass the A+ Exams | p. 10 |
The Visible PC | p. 15 |
Test Specific | p. 16 |
Recognize the Major Components of a PC | p. 18 |
Connectors | p. 32 |
All Kinds of Connectors | p. 37 |
Chapter Review | p. 45 |
Microprocessors | p. 49 |
Historical/Conceptual | p. 50 |
CPU Core Components | p. 50 |
Memory | p. 59 |
Test Specific | p. 67 |
Modern CPUs | p. 67 |
Specialty Processors | p. 98 |
Installing CPUs | p. 107 |
Beyond A+ | p. 116 |
Chapter Review | p. 117 |
RAM | p. 121 |
Historical/Conceptual | p. 121 |
DRAM | p. 123 |
RAM Sticks | p. 127 |
Test Specific | p. 132 |
RAM Sticks, Part II | p. 132 |
Improvements in DRAM Technology | p. 135 |
Installing RAM | p. 142 |
Troubleshooting RAM | p. 153 |
Beyond A+ | p. 154 |
Chapter Review | p. 155 |
BIOS and CMOS | p. 159 |
Historical/Conceptual | p. 159 |
The Function of BIOS | p. 159 |
Test Specific | p. 168 |
CMOS Setup Utilities | p. 169 |
BIOS and Device Drivers | p. 183 |
Power-On Self Test (POST) | p. 192 |
Chapter Review | p. 198 |
Expansion Bus | p. 201 |
Historical/Conceptual | p. 202 |
Structure and Function of the Expansion Bus | p. 202 |
Test Specific | p. 205 |
System Resources | p. 206 |
Modern Expansion Bus | p. 225 |
Installing Expansion Cards | p. 231 |
Troubleshooting Expansion Cards | p. 246 |
Beyond A+ | p. 252 |
PCI-X and PCI-Express | p. 252 |
Chapter Review | p. 253 |
Motherboards | p. 257 |
Historical/Conceptual | p. 257 |
How Motherboards Work | p. 257 |
Test Specific | p. 259 |
Types of Motherboards | p. 259 |
Chipset Varieties | p. 266 |
Upgrading and Installing Motherboards | p. 273 |
Troubleshooting Motherboards | p. 279 |
Beyond A+ | p. 282 |
Chapter Review | p. 283 |
Power Supplies | p. 287 |
Historical/Conceptual | p. 289 |
Test Specific | p. 291 |
Powering the PC | p. 291 |
Troubleshooting Power | p. 313 |
Beyond A+ | p. 316 |
Chapter Review | p. 317 |
Floppy Drives | p. 321 |
Historical/Conceptual | p. 321 |
Floppy Drive Basics | p. 322 |
Test Specific | p. 325 |
Installing Floppy Drives | p. 325 |
Floppy Drive Maintenance and Troubleshooting | p. 335 |
Beyond A+ | p. 339 |
Chapter Review | p. 342 |
Hard Drive Technologies | p. 345 |
Historical/Conceptual | p. 346 |
How Hard Drives Work | p. 346 |
Test Specific | p. 355 |
Hard Drive Interfaces | p. 355 |
BIOS Support: Configuring CMOS and Installing Drivers | p. 368 |
Steps in Physical Installation | p. 388 |
Troubleshooting Hard Drive Installation | p. 389 |
Beyond A+ | p. 390 |
Chapter Review | p. 392 |
Implementing Hard Drives | p. 395 |
Historical/Conceptual | p. 395 |
Test Specific | p. 396 |
Partitioning Hard Drives | p. 396 |
Formatting Hard Drives | p. 432 |
Maintaining and Troubleshooting Hard Drives | p. 450 |
Beyond A+ | p. 467 |
Chapter Review | p. 468 |
Understanding Windows | p. 473 |
Historical/Conceptual | p. 474 |
Functions of the Operating System | p. 474 |
Common Windows Features and Characteristics | p. 481 |
Features and Characteristics of Windows 9x/Me | p. 518 |
Features and Characteristics of Windows NT/000/XP | p. 533 |
Chapter Review | p. 555 |
Working with the Command Line Interface | p. 559 |
Historical/Conceptual | p. 560 |
Test Specific | p. 561 |
Deciphering the Command Line Interface | p. 561 |
Mastering Fundamental Commands | p. 569 |
Working with Files | p. 577 |
Beyond A+ | p. 592 |
Chapter Review | p. 597 |
Installing and Upgrading Windows | p. 601 |
Windows Installation/Upgrade Overview | p. 602 |
Installing and Upgrading Windows 9x/Me | p. 610 |
Installing and Upgrading to Windows 2000 Professional | p. 618 |
Installing and Upgrading to Windows XP Professional | p. 623 |
Troubleshooting Installation Problems | p. 630 |
Chapter Review | p. 635 |
Maintaining, Optimizing, and Troubleshooting Windows 9x and Windows Me | p. 639 |
Maintaining and Optimizing Windows 9x/Me | p. 640 |
Device Installation | p. 657 |
Troubleshooting Windows 9x/Me | p. 691 |
Beyond A+ | p. 708 |
Chapter Review | p. 709 |
Maintaining, Optimizing, and Troubleshooting Windows NT, 2000, and XP | p. 713 |
Tools for Maintaining and Optimizing Windows | p. 714 |
Maintaining and Optimizing Windows | p. 723 |
Troubleshooting Windows | p. 761 |
Chapter Review | p. 771 |
CD and DVD Media | p. 775 |
Test Specific | p. 776 |
CD Media | p. 776 |
DVD Media | p. 781 |
Installing CD and DVD Media Drives | p. 786 |
Troubleshooting | p. 796 |
Beyond A+ | p. 800 |
Chapter Review | p. 800 |
Video | p. 805 |
Test Specific | p. 806 |
CRT and LCD Displays | p. 806 |
The Video Card | p. 821 |
Installing and Configuring Video Software | p. 833 |
Troubleshooting Video | p. 844 |
Beyond A+ | p. 849 |
Chapter Review | p. 850 |
SCSI | p. 853 |
Historical/Conceptual | p. 854 |
Test Specific | p. 854 |
SCSI Chains | p. 854 |
SCSI Flavors | p. 864 |
Troubleshooting SCSI | p. 873 |
Costs and Benefits of SCSI | p. 875 |
Beyond A+ | p. 876 |
Chapter Review | p. 877 |
Sound | p. 881 |
Historical/Conceptual | p. 882 |
How Sound Works in a PC | p. 882 |
Test Specific | p. 886 |
Getting the Right Sound Card | p. 886 |
Installing a Sound Card in a Windows System | p. 895 |
Troubleshooting Sound | p. 901 |
Beyond A+ | p. 903 |
Chapter Review | p. 904 |
Portable PCs | p. 907 |
Historical/Conceptual | p. 908 |
Portable Computing Devices | p. 908 |
Test Specific | p. 914 |
Enhance and Upgrade the Portable PC | p. 914 |
Managing and Maintaining Portables | p. 924 |
Beyond A+ | p. 932 |
Chapter Review | p. 932 |
Printers | p. 935 |
Test Specific | p. 935 |
Printer Technologies | p. 935 |
The Laser Printing Process--Physical Side | p. 949 |
The Laster Printing Process--Electronic Side | p. 952 |
Installing a Printer in Windows | p. 953 |
Troubleshooting Printers--General Issues | p. 957 |
Beyond A+ | p. 967 |
Chapter Review | p. 967 |
Networking | p. 971 |
Historical Conceptual | p. 972 |
Networking Technologies | p. 972 |
Test Specific | p. 973 |
Network Operating Systems | p. 993 |
Installing and Configuring a Wired Network | p. 1004 |
Installing and Configuring a Wireless Network | p. 1030 |
Troubleshooting Networks | p. 1049 |
Beyond A+ | p. 1055 |
Chapter Review | p. 1057 |
The Internet | p. 1061 |
Historical/Conceptual | p. 1062 |
Understanding the Internet | p. 1062 |
Test Specific | p. 1066 |
Connecting to the Internet | p. 1066 |
Internet Software Tools | p. 1084 |
Beyond A+ | p. 1094 |
Chapter Review | p. 1106 |
About the CD-ROM | p. 1109 |
System Requirements | p. 1109 |
Installing and Running Total Tester | p. 1109 |
Total Tester | p. 1109 |
Accessing the Glossary and Essential Windows Chapter | p. 1110 |
LearnKey Online Training | p. 1110 |
Technical Support | p. 1110 |
LearnKey Technical Support | p. 1110 |
Index | p. 1111 |
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