Crucial Accountability Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

ISBN-10: 0071829318

ISBN-13: 9780071829311

Edition: 2nd 2013

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The highly anticipated new edition of the New York Times bestseller Crucial ConfrontationsBroken promises, missed deadlines, poor behavior--they don't just make others' lives miserable, they sap up to 50% of organizational performance and account for 90% of divorces.Retitled Crucial Accountability, this updated version of Crucial Confrontations offers the tools for improving relationships in the workplace and in life, and resplving all these problems--permanently.Includes updated case studies and new research findingsKerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies.
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Book details

List price: $21.00
Edition: 2nd
Copyright year: 2013
Publisher: McGraw-Hill Education
Publication date: 6/14/2013
Binding: Paperback
Pages: 304
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 1.100
Language: English

Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan,andAl Switzlerare the cofounders of VitalSmarts, an innovator in best practices training products and services that has trained over two million people and worked with more than 300 of the Fortune 500 companies.

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