Author Profiles Robert J. Hamperis a professor in the Graduate School of Business at Dominican University and Loyola University of Chicago. He has also presented papers in the fields of finance and marketing to professional organizations. He has worked for the AT&T organization for over 11 years where he often evaluated proposals from outside consultants and specialized firms. During his time at AT&T, he held a variety of positions in such areas as market analysis, economic evaluation, market management, strategic planning, and financial management. He also designed and implemented practical applications of portfolio theory and optimization modeling of resource allocation in the strategic market/planning process.Prior to AT&T, Mr. Hamper worked at Bell Laboratories where he developed several intricate financial models and applications. He also wrote testimonies to the Illinois Commerce Commission, Federal Communication Commission, and the Justice Department. Mr. Hamper is president of his own consulting firm, which specializes in strategic planning, and has consulted for over 18 years to Fortune 500 and mid-sized corporations. He has also been court-appointed as a provisional board of director to oversee restructuring of firms on the verge of bankruptcy.Sue L. Baughis an independent business writer who has developed, edited, or contributed to numerous texts in marketing, finance, economics, management, risk management, human resources, and business communications for various clients, including Scott Foresman, Longman Publishing, Rand McNally, Harlan Davidson, Prentice Hall, Houghton Mifflin Harcourt, National Restaurant Association, and American College of Emergency Physicians.Ms. Baugh has worked for six years as senior editor at Booz, Allen & Hamilton, Inc., one of the world's largest management consultant firms. As part of the firm's Report Production department, she played an integral role in developing proposals to respond to bids from industry, government, and nonprofit associations.Ms. Baugh also has taught in-house classes in proposal and report writing to new consultants, preparing them for the challenges of the management consultant field. In addition, she has helped native and non-native English speakers learn the basics of international business English to improve their written communications.