Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv

Name: Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv
Price: 7.1 USD
Availability: InStock
ISBN: 9780071745093

ISBN-10: 0071745092

ISBN-13: 9780071745093

Edition: 2010

Authors: Edward E. Scannell, Colleen Rickenbacher

List price: $33.00

30 day, 100% satisfaction guarantee!

Buy new: $27.65

Marketplace

3 new & used from $7.10

what's this?

Rush Rewards U
Members Receive:

You have reached 400 XP and carrot coins. That is the daily max!

Book details

List price: $33.00
Copyright year: 2010
Publisher: McGraw-Hill Education
Publication date: 8/16/2010
Binding: Paperback
Pages: 272
Size: 7.30" wide x 9.20" long x 0.65" tall
Weight: 0.990



Acknowledgments



Using Games and Activities in Your Meetings



We're in the People Business!!



Interpersonal Tool Kit



Communication Skills



Motivating Others



Changing Generations



"Customer" Service



Business Etiquette



Public Etiquette: Boats, Planes and Automobiles



Leadership Skills



Managing Change



Presentation Skills



Teambuilding



Creative Problem Solving



Emotional Intelligence



It's About Time!!



We've Got to Stop Meeting Like This!



Working With Difficult People



International Faux Pas


About the Authors