Skip to content

Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer Service Quick, Effective Activities for Making Great Impressions, Problem-Solving and Improved Customer Serv

Best in textbook rentals since 2012!

ISBN-10: 0071745092

ISBN-13: 9780071745093

Edition: 2010

Authors: Edward E. Scannell, Colleen Rickenbacher

List price: $33.00
Blue ribbon 30 day, 100% satisfaction guarantee!
Buy eBooks
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Customers also bought

Book details

List price: $33.00
Copyright year: 2010
Publisher: McGraw-Hill Education
Publication date: 8/16/2010
Binding: Paperback
Pages: 272
Size: 7.30" wide x 9.20" long x 0.65" tall
Weight: 0.990
Language: English

Acknowledgments
Using Games and Activities in Your Meetings
We're in the People Business!!
Interpersonal Tool Kit
Communication Skills
Motivating Others
Changing Generations
"Customer" Service
Business Etiquette
Public Etiquette: Boats, Planes and Automobiles
Leadership Skills
Managing Change
Presentation Skills
Teambuilding
Creative Problem Solving
Emotional Intelligence
It's About Time!!
We've Got to Stop Meeting Like This!
Working With Difficult People
International Faux Pas
About the Authors