About the Author Paul L. Marciano Ph.Dis a consultant, speaker, and the President of Whiteboard LLC, an HR consulting firm committed to helping organizations cultivate, manage, and grow their human potential. Whiteboard LLC provides customized intervention that target behavioral and cultural change of the individual, team, and organization. Whiteboardï¿½s proprietary RESPECT Model and Toolkit help organizations reduce turnover and maximize their human capital.Over the past 20 years, Paul has been a consultant to numerous Fortune 500 companies. Recent clients include: Johnson & Johnson, Schwab, United States Postal Service, New York Life, New Jersey Judiciary, Lumeta, Pilat International, and Mannington Mills. Heï¿½s also conducted several teleseminars with HR.com on his RESPECT Model.Dr. Marciano completed his Masters and Ph.D. at Yale University in Clinical Psychology where he specialized in behavior modification and motivation. He has published numerous academic papers and belongs to several professional organizations including the National Speakers Association. He has served on the faculties of Davidson College and Princeton University where he has taught courses on Research Methods, Statistics, Abnormal Psychology and Industrial/Organizational Psychology. In the Spring of 2009, Dr. Marciano was invited to serve as a Visiting Lecturer at Princetonï¿½s Woodrow Wilson School of Public Policy where he taught a graduate course entitled: Creating the Leaders of Tomorrow.