Why Employees Don't Do What They're Supposed to Do... ...And What to Do about It

ISBN-10: 0071486151

ISBN-13: 9780071486156

Edition: 2nd 2007 (Revised)

List price: $21.00 Buy it from $2.00
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This volume addresses the latest business challenges of the global market. It features such new workplace issues as outsourcing and temp workers, flextime and telecommuting.
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Book details

List price: $21.00
Edition: 2nd
Copyright year: 2007
Publisher: McGraw-Hill Education
Publication date: 6/7/2007
Binding: Paperback
Pages: 160
Size: 6.00" wide x 9.00" long x 0.25" tall
Weight: 0.484
Language: English

Ferdinand F. Fournies, internationally recognized consultant, speaker, and professor at Columbia's Graduate School of Business is now retired.

The hidden influences that affect everyone's performance
They don't know why they should do it
They don't know how to do it
They don't know what they are supposed to do
They think your way will not work
They think their way is better
They think something else is more important
There is no positive consequence to them for doing it
They think they are doing it
They are rewarded for not doing it
They are punished for doing what they are supposed to do
They anticipate a negative consequence for doing it
There is no negative consequence to them for poor performance
Obstacles beyond their control
Their personal limits prevent them from performing
Personal problems
No one could do it
Preventive management : a new management system that gets you the best results
How to use the power of preventive management to get perfect performance
The importance of friendliness
Questions and answers
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