Brian Rosebury is Principal Lecturer in English, University of Central Lancashire.About the Author Anne Bruce is a nationally recognized speaker, workshop leader, and author. Her books with MHP include "Motivating Employees" (Briefcase), "Be Your Own Mentor" (Briefcase), "Building A High Morale Workplace" (Briefcase), "How to Motivate Every Employee" (Mighty Manager), "Perfect Phrases for Documenting Employee Performance Problems", and "Discover True North".