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Powerful Conversations How High Impact Leaders Communicate

ISBN-10: 0071353216

ISBN-13: 9780071353212

Edition: 1999 (Student Manual, Study Guide, etc.)

Authors: Philip J. Harkins

List price: $34.00
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Description:

Leadership secrets to ask forand getwhat you want.Powerful communicators are made, not born. Powerful Conversations outlines the conversational techniques and tools that leaders from all walks of life use to create a bond with their listener, motivate others to achieve exceptional performance, achieve business goals with each conversation. Noted leadership expert Phil Harkins packs years of research and interviews into Powerful Conversations. His step-by-step blueprint will show every reader how to conduct and control effective, productive conversations and includes:The power conversation strategies of Oprah Winfrey, Jack Welch, and othersDiagrams, models, lessons, and tests exploring the latest conversation technologyA hands-on workbook for practicing powerful conversation techniques
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Book details

List price: $34.00
Copyright year: 1999
Publisher: McGraw-Hill Education
Publication date: 6/28/1999
Binding: Hardcover
Pages: 224
Size: 6.75" wide x 9.50" long x 1.00" tall
Weight: 1.100
Language: English

Foreword
Introduction
Acknowledgments
The Discipline of Powerful Conversations
Powerful Conversations and High-Impact Leaders
The Structure and Impact of Powerful Conversations
The Types of Powerful Conversations
The Swamp: Getting Into and Out of Bad Conversations
Difficult Conversations
Powerful Conversations in Practice
Powerful Conversations and Trust
The Agenda for Change
Passionate Champions
Retaining Great People
The Voice of Leadership
Appendix: A Powerful Conversations Toolbox
Planning, Conducting, and Measuring Powerful Conversations
The Tower of Power
The Leadership Assessment Instrument (LAI)
The Trust Tool
The Change Tool
The Retention Tool
Index