Ecomomics of Trust: Liberating Profits and Restoring Corporate Vitality

Name: Ecomomics of Trust: Liberating Profits and Restoring Corporate Vitality
Price: 3.59 USD
Availability: InStock
ISBN: 9780070700178

ISBN-10: 0070700176

ISBN-13: 9780070700178

Edition: 1994

Authors: John O. Whitney

List price: $22.95

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Book details

List price: $22.95
Copyright year: 1994
Publisher: McGraw-Hill Companies, The
Publication date: 1/1/1994
Binding: Hardcover
Pages: 256
Size: 6.25" wide x 9.25" long x 0.75" tall
Weight: 1.232
Language: English

John O. Whitney, director of the W. Edwards Deming Center for Quality Management and a professor at Columbia Business School, has served as the CEO, COO, and director of several companies, and conducts popular executive seminars. He lives in Palm Beach Gardens, Florida.



Introduction


Trust and the Bottom Line


Trust and Mistrust


Rewards, Measurements, and Controls


Walking Our Talk


Man Lives By Bread Alone - and Other Flawed Paradigms


Comprehensive Compensation


Measurements


The Psychology of Controls


Trust and Competence


The Permeable Organization Structure


Interactive Processes


Competence and Constant Improvement of Individuals


Conclusion: The Trust Factor: From Theory to Practice