Preface | p. xiii |
Acknowledgments | p. xv |
Introduction | p. xvii |
Applied Knowledge Management | p. 1 |
Web Warehousing and Knowledge Management | p. 3 |
Introducing Web Warehousing | p. 4 |
A Formal Definition | p. 8 |
Future Systems Profiles | p. 10 |
Web Warehousing Business Applications | p. 12 |
Web Warehousing for Consumers | p. 15 |
A Compelling Technology Story | p. 16 |
An Introduction to Knowledge Management | p. 17 |
What Is Knowledge Management? | p. 21 |
What Is Knowledge Management Theory? | p. 23 |
What Are the Knowledge Management Principles? | p. 23 |
Application of Knowledge Management Principles to the Consumer World | p. 26 |
In Pursuit of a Definition of Knowledge | p. 26 |
Knowledge Management and Computers | p. 27 |
What Are Knowledge Management Systems? | p. 31 |
Databases, Data Warehouses, and Knowledge Bases | p. 36 |
From Edison to Berners-Lee | p. 37 |
A Revolution with a Cost | p. 38 |
Your First Web Warehousing Project Will Be a Failure! | p. 38 |
The New Technology Assimilation Process | p. 40 |
The Role of Knowledge Management in the Future | p. 54 |
Knowledge Management for Corporate I/T Departments | p. 54 |
Major Planning Implications | p. 57 |
The Future of Knowledge Management | p. 59 |
Value Chains and Killer Applications | p. 61 |
Corporate Strategic Perspectives | p. 62 |
Understanding Business in Its Most Basic Form | p. 67 |
Introducing the Value Chain | p. 72 |
Telecommunications Example | p. 75 |
Value Chain Implementation--Key to Corporate Differentiation | p. 77 |
A High-Volume, Low-Cost Retailer | p. 78 |
The Value Chain and Killer Applications | p. 79 |
Value Chains and Knowledge Management | p. 80 |
Value Chain Alignment Issues | p. 82 |
Modeling, Visioning, and Value Propositions | p. 85 |
Too Much Technology, Too Little Time | p. 86 |
Principal Challenges to Web Warehouse Solution Selection | p. 87 |
Value Propositions | p. 91 |
The Nature of the Value That Systems Deliver | p. 95 |
Turning Potential into Realization: The Role of Models and Visioning | p. 96 |
What Is a Model? | p. 99 |
Visioning | p. 102 |
Conclusions | p. 105 |
Knowledge Networks, Neighborhoods, and Economics | p. 107 |
Definition of Terms | p. 108 |
Cultural Shift and New Technology Assimilation | p. 113 |
Knowledge Exchange, New Technologies, and Their Role in History | p. 117 |
Knowledge Exchange, New Technologies, and Their Role in Business | p. 120 |
The Right to Knowledge--Special Consequences for Business | p. 121 |
Your Right to Knowledge Defines Your Economic Worth | p. 122 |
The Hard Economics of Knowledge Exchange | p. 122 |
Secondary Cultural Conflicts | p. 127 |
Knowledge Management Consequences for the Systems Development Life Cycle | p. 127 |
Web Warehousing in Action | p. 131 |
Traditional Warehousing | p. 133 |
Introduction | p. 134 |
The Theory of Data Warehousing | p. 134 |
What Is a Data Warehouse? | p. 138 |
Barriers to Successful Data Warehousing | p. 140 |
Really Bad Data Warehousing Approaches | p. 146 |
Data Warehousing Approaches That Work | p. 148 |
The Data Warehouse (Mart) Functional Model | p. 153 |
The Layers of a Warehouse Environment | p. 162 |
Conclusion | p. 165 |
Web-Based Query and Reporting | p. 167 |
Delivering Information over the Web | p. 168 |
Example: Global Sports | p. 174 |
Conclusion | p. 196 |
Web OLAP | p. 197 |
The World of OLAP Reporting | p. 198 |
OLAP Architecture and Performance Problems | p. 205 |
Aperio from Influence Software | p. 212 |
Conclusion | p. 219 |
Web-Based Statistical Analysis and Data Mining | p. 221 |
The Analytical Tools | p. 222 |
Business Value from Analytical Tools | p. 223 |
Statistical Products Overview | p. 228 |
Data Discovery Tools Overview | p. 229 |
Comparison of the Products | p. 232 |
Architectural Approaches for Statistical and Data Discovery Tools | p. 234 |
The Intelligent Miner for Relationship Marketing Product (IBM) | p. 235 |
Organization and Use of the IM for RM Product | p. 236 |
Architecture of the IM for RM Product | p. 244 |
Conclusion | p. 245 |
Web-Based Graphical and Geographic Information Systems | p. 247 |
Graphical Information Systems | p. 248 |
Types of Graphical Information Systems | p. 249 |
The Autodesk Geographic Information System | p. 258 |
Starting the Autodesk MapGuide Displays | p. 262 |
Conclusion | p. 265 |
An Introduction to Text Information Management Systems | p. 267 |
The Potentials and the Pitfalls of Textual Management | p. 268 |
Getting Business Benefit from Text Information Management Systems | p. 272 |
Areas Where Text Management Systems Have Already Delivered Big Business | p. 274 |
The History of Textual Information Management | p. 279 |
Conclusion | p. 288 |
Architecture of Text Information Management Systems | p. 289 |
Text Management Systems Review | p. 290 |
Major Categories of TIMSs | p. 291 |
Functional Components of a TIMS | p. 302 |
Conclusion | p. 306 |
Search Engines and Facilities | p. 307 |
Search Engines and the Web | p. 308 |
Search Engine Architecture | p. 309 |
Variations in the Way That Search Facilities Work | p. 311 |
Variations in Indexing Schemes | p. 316 |
The Excalibur RetrievalWare Product | p. 323 |
Excalibur RetrievalWare--Product Organization | p. 324 |
Excalibur Screen Examples | p. 332 |
The Excalibur RetrievalWare Report Card | p. 334 |
Conclusion | p. 335 |
Text Mining Systems | p. 337 |
Text Mining--An Introduction | p. 338 |
IBM Text Mining Product Offerings | p. 341 |
Business Applications Making Use of Text Mining Products | p. 342 |
IBM Customer Relationship Intelligence Product--Text Mining in Action | p. 343 |
Using the IBM Intelligent Miner for Text | p. 347 |
Conclusion | p. 354 |
Multimedia Information Management Systems | p. 355 |
Defining Multimedia Information Management Systems | p. 356 |
The Excalibur Visual RetrievalWare Product | p. 363 |
Components of the Visual RetrievalWare SDK | p. 364 |
Practical Applications of the Visual RetrievalWare SDK | p. 366 |
Conclusion | p. 368 |
Technology Foundations | p. 371 |
The Internet and Internet Services | p. 373 |
Introduction | p. 374 |
The History and Taxonomy of the Internet | p. 374 |
URL: Uniform Resource Locator | p. 383 |
Hooking Up to the Internet | p. 384 |
Internet Services | p. 389 |
Conclusion | p. 406 |
Web Components and Communications | p. 407 |
Web Architecture Review | p. 408 |
Understanding HTML | p. 411 |
The Stateless Web | p. 427 |
Browser-Server Communication in Depth | p. 429 |
PPP and CGI: Database Access to the Web | p. 433 |
Delivering Traditional Data over the Web | p. 434 |
The PPP Approach | p. 435 |
The CGI Approach | p. 438 |
The Basic CGI-Based Architecture | p. 439 |
INPUT with CGI | p. 440 |
Communication within the CGI Environment | p. 446 |
Processing under CGI | p. 451 |
Conclusion | p. 457 |
Java: The Alternative Approach to Web Programming | p. 459 |
An Introduction to Java | p. 460 |
The Java Runtime Environment | p. 465 |
Components of the Java Language | p. 474 |
A Closer Look at Some Critical Extension APIs | p. 480 |
Conclusion | p. 483 |
JDBC: Accessing Databases with Java | p. 485 |
JDBC | p. 486 |
Programming with JDBC | p. 491 |
JDBC Working with Specific Databases | p. 498 |
The Next Generation of Web Technology | p. 505 |
Conclusion | p. 511 |
Architecture, Performance, and Management | p. 513 |
Web Warehousing Topology | p. 514 |
Capacity Planning, Performance Tuning, and Troubleshooting | p. 518 |
Step-by-Step Guide to Capacity Planning | p. 521 |
A Step-by-Step Guide to Performance Troubleshooting | p. 531 |
Conclusion | p. 539 |
Appendix | p. 541 |
Glossary | p. 545 |
Index | p. 563 |
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