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Juran's Quality Control Handbook

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ISBN-10: 0070331766

ISBN-13: 9780070331761

Edition: 4th 1988

Authors: J. M. Juran

List price: $102.50
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More than ever the international reference work for managers and specialists, the new Fourth Edition of this classic desktop guide defines how to plan, produce, control, and continually improve quality companywide for the 1990s -- from the executive suite to the factory floor.
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Book details

List price: $102.50
Edition: 4th
Copyright year: 1988
Publisher: McGraw-Hill Companies, The
Binding: Hardcover
Pages: 1872
Size: 6.46" wide x 9.34" long x 2.83" tall
Weight: 6.094
Language: English

Joseph M. Juranwas the international thought leader in the quality management field for more than 70 years and is considered the father of modern day quality management. He named the universal concept of the “vital few and the useful many" as the Pareto Principle, which we know today as the 80-20 rule. As an original member of the Board of Overseers, Dr. Juran helped to create the U.S. Malcolm Baldrige National Quality Award and received over 50 medals and awards from 14 countries. He was the founder of the Juran Institute, Inc. and the author of more than 20 books.Joseph A. De Feois recognized as the current generation thought leader, researcher, author, and consultant in the management of quality. For over 20 years he was a trainer, consultant, executive coach, and is now president of the Juran Institute and the successor to Dr. Juran. De Feo has co-authored two books and over one hundred publications. He is often recognized as a business-focused quality executive. De Feo's relentless pursuit of improving helping organizations improve quality for the benefit of society has made him highly rated public speaker in many countries around the globe.

List of Contributorsp. ix
Preface to the Fourth Editionp. xi
How to Use the Handbookp. 1.1
The Quality Functionp. 2.1
Quality and Incomep. 3.1
Quality Costsp. 4.1
Quality Policies and Objectivesp. 5.1
Companywide Planning for Qualityp. 6.1
Organizing for Qualityp. 7.1
Upper Management and Qualityp. 8.1
Quality Assurancep. 9.1
Managing Human Performancep. 10.1
Training for Qualityp. 11.1
Field Intelligencep. 12.1
Product Developmentp. 13.1
Software Developmentp. 14.1
Supplier Relationsp. 15.1
Manufacturing Planningp. 16.1
Productionp. 17.1
Inspection and Testp. 18.1
Marketingp. 19.1
Customer Servicep. 20.1
Administrative and Support Operationsp. 21.1
Quality Improvementp. 22.1
Basic Statistical Methodsp. 23.1
Statistical Process Controlp. 24.1
Acceptance Samplingp. 25.1
Design and Analysis of Experimentsp. 26.1
Computers and Qualityp. 27.1
Process Industriesp. 28.1
Electronics Components Industriesp. 29.1
Assembly Industriesp. 30.1
Complex Industriesp. 31.1
Job Shop Industriesp. 32.1
Service Industriesp. 33.1
Quality and Societyp. 34.1
Quality and the National Culturep. 35A.1
Quality in Developing Countriesp. 35B.1
Quality in Francep. 35C.1
Quality in the Federal Republic of Germanyp. 35D.1
Quality in Great Britainp. 35E.1
Quality in Japanp. 35F.1
Quality in the United States of Americap. 35G.1
Quality in Socialist Countriesp. 35H.1
Glossaryp. AI.1
Tables and Chartsp. AII.1
Selected Quality Standards, Specifications, and Related Documentsp. AIII.1
Quality Systems Terminologyp. AIV.1
Name Index
Subject Index
Table of Contents provided by Syndetics. All Rights Reserved.