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Etiquette Advantage in Business Personal Skills for Professional Success

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ISBN-10: 0062736728

ISBN-13: 9780062736727

Edition: 1999

Authors: Peggy Post, Peter Post

List price: $35.00
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Book details

List price: $35.00
Copyright year: 1999
Publisher: HarperCollins Publishers
Binding: Hardcover
Pages: 592
Size: 8.50" wide x 9.75" long x 1.75" tall
Weight: 2.530
Language: English

Acknowledgments
Introduction
The Path to Employment
The Real You
The Job Search
Resumes and Application Letters
The Interview
Life at the Office
You and Your Coworkers
In Your Workspace
Around the Floor
You and Your Supervisors
Women and Men Together
Your Personal Privacy
Office Building Etiquette
Business Dress
Business Clothes for Men
Business Clothes for Women
Executive Etiquette
The Manager's Responsibilities
The Manager's Obligations
Your Support Staff
The World Outside
Pleasing the Customer
Business Gifts
The Thoughtful Traveler
At Conventions and Trade Shows
The Spoken Word
"How Do You Do?"
The Smart Conversationalist
On the Telephone
The Written Word
The Good Writer
Effective Business Letters
Types of Correspondence
Communicating Electronically
The Business Meeting
The Almost Perfect Meeting
When You Attend
Business Entertainments
Business Meals
Other Entertainments
At Corporate Events
Entertaining at Home
Doing Business Abroad
Before You Go
Language and Other Matters
Adjusting Your Cultural Lens
The Home Office
A Special Opportunity
Your Business Relationships
Family and Friends
Bibliography
Index