Emotional Business: Inspiring Human Connectedness to Grow Earnings and the Economy
List Price: $18.95
Binding: Trade Paper
Size: 6.00" wide x 9.00" long x 0.75" tall
If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: • Evoke intense customer passion to boost sales • Eliminate the financial self-destruction of More...
100% Money Back Guarantee: Wrong item? No problem! Our hassle-free
returns policy has you covered.
We'll also process your order within 1-2 business days. Learn more about our