Itil Service Transition: 2011
List Price: $185.00
Publisher: Bernan Assoc
Binding: Trade Paper
Size: 8.25" wide x 11.25" long x 0.75" tall
This publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations.
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