Buyback Terms and Conditions
Before submitting a buyback, please read the following policy document carefully
and if you have any questions contact us or live chat with our Customer Care Department
- General information
By submitting a buyback, you are stating that you are the rightful owner of and
have the right to sell the items listed. You also agree to the terms and conditions as
outlined on this page and have read and understand our buyback FAQ completely. Buybacks
must be postmarked within 5 business days of creation for quotes to be valid.
- What we buy
TextbookRush buys new and used books with an ISBN, as well as movies and video games.
Books without an ISBN are not accepted. Please check our site to confirm which books, movies, and video games we currently buying,
as pricing and eligibility can change frequently.
- Buyback quotes
Buyback quotes are valid for the exact item entered. For books, this means the
exact ISBN and edition, and for video games and movies it means that the version
(e.g., DVD or BluRay, Xbox 360, or Playstation III) on the quote matches the item
received. Make sure to enter items correctly to receive the correct quote. The
most accurate way to find the ISBN of a book is on the copyright page. Books with
an ISBN stickered on the back may be misrepresented.
If we receive an item that is different in either ISBN or condition than recorded,
your quote will be adjusted. You will be paid the current quote for the exact item received.
Many novels have multiple versions with different ISBNs, and textbooks can have
different editions. Many older versions and editions are not being purchased. If we receive
an item that we are not purchasing, it will be discarded.
- Have more items to add to your buyback?
If you send us an item that is not on the quote, and we are buying that item, it will be purchased at the current price. If we are not buying that item, it will be recycled and will not be returned.
- Selling used books
Many books come with CDs, access codes, manuals, or other supplementary materials.
When selling a book back to TextbookRush, used items must include such supplements.
Books that are received without supplements typically have a much lower value or
no value at all.
- Condition of used books
Most used books are considered multiple use items and may contain some highlighting
or writing. This is not the case for study guides, workbooks, lab / special manuals,
and law books. No more than 6 pages of the book can have writing. If any of these
items are received in unacceptable condition, they will not be returned to you and
will be recycled or donated.
- Damaged books
We do not buy items with any kind of visible damage including but not limited to
water / liquid damage, spine damage, loose or missing pages, and books with torn,
taped, or missing covers. Books must be in sellable condition to be purchased. Books
that are rejected by your local bookstore because they are in poor condition will
also be rejected by TextbookRush.
- Other unacceptable books
TextbookRush does not buy or sell custom editions, used loose-leaf / binder ready
products, used / opened software, or defective / mis-printed books.
- Rejected books
Items that we are not currently buying, or damaged, or are otherwise rejected because they violate our purchasing
guidelines will be discarded and not returned to you. Read our FAQ carefully to
ensure that all of the items you plan to sell are eligible for a buyback.
- Items not received
TextbookRush is not responsible for items lost in the mail or missing.
Our pre-paid Fedex labels are insured at $100 per box. Use multiple boxes and unique labels
if the value of your books is greater than $100.
Free shipping on orders over $35*
*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost®
and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but
is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes
Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace"
orders are not eligible for free or discounted shipping.
Learn more about the TextbookRush