Video game buyback FAQ
- How do I sell my video games to TextbookRush?
- How do I search for my video games?
- How do I determine the condition of my video game?
- Why was my payment less than quoted?
- What happens if you do not buy my video game?
- How does shipping work?
- What if I cannot view or print my shipping label?
- How long does the entire process take?
Selling your video games to TextbookRush is easy! Follow our simple instructions
on how to sell your video games.
To find your video game, please search by the title or UPC located on the back of
the case. Many titles have multiple versions available. Make sure to select the
correct version of your game to receive the correct quote.
We buy video games in new and used condition.
- Brand new video games have not been played and are still in plastic
- Used video games may have been played once, twice, or several times.
Used video games must be sent with the original case and game instructions in order
for the price quote to valid. The product may have minor
scratches but plays perfectly. We do not buy heavily scratched / damaged games or
games that do not work. These items will be discarded and not returned to you.
Many titles have multiple versions available. Make sure to select the correct version
of your game to receive the correct quote.
Prices are based on the condition and UPC of the product received in our warehouse.
If the condition or UPC does not match the product as you entered it, your quote
will be adjusted to the proper payment for the item received. Please give accurate
information about your video game and pack your shipment well. Please review our
packaging guidelines to ensure the safe arrival of your video game(s).
If you send an item that we cannot purchase, it will be recycled. Remember, we do
not buy any video games that have severe scratches / damage or do not work.
TextbookRush will provide you with a prepaid shipping label that you can print
out from your computer. Delivery Confirmation is included with the label, so you
can verify that the item successfully arrived at our location. The cost of this
label is billed to us, so you never have to worry about it. Need more labels? No
problem, just visit Your Account and click on
the buyback in question. Then click "Add a shipping label." You can request as many
free labels as you need.
- A dual FedEx/ USPS prepaid label is the carrier for your buyback. This service guarantees delivery in 3-7 business days. Drop off
packages at the nearest FedEx drop off location, United States Post Office, or arrange for a free pickup from the United States Postal
Service by calling 1-800-ASK-USPS. When dropping off your package, please select a United States Post Office, FedEx-staffed center, FedEx
Office, or FedEx Authorized ShipCenter. Do NOT use a FedEx drop box to ship your package-it will not be processed or delivered. If you call
to schedule a pickup, make sure to mention you have a "return label."
Please note that these times are estimates and we are not liable for delays that
are out of our control.
Please be sure you have the latest version of Adobe Reader installed on your computer.
If you do not have this software you can obtain a free copy from Adobe.
After your buyback is received, it usually takes 1-3 business days to check-in your
video games and an additional 1-3 business days to issue payment. During peak buyback
periods, processing may take longer. Peak periods are usually late December through
January and late May through June.
Free shipping on orders over $25*
*A minimum purchase of $25 is required. Shipping is provided via FedEx SmartPost®
and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but
is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Orders
shipping from warehouses other than the main facility in Columbus, Ohio are not
eligible. Free shipping is eligible only in the continental United States and excludes
Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace"
orders are not eligible for free or discounted shipping.
Learn more about the TextbookRush