Buyback Shipping Guidelines
TextbookRush will provide you with a prepaid and trackable shipping label. View
a sample shipping label
. Delivery confirmation
is included with the label, so you can verify that the item successfully arrived
at our location. The cost of this label is billed to us.
- FedEx Shipping Label. We issue a prepaid FedEx shipping label by
default when you submit your buyback. FedEx Shipments arrive an average of 5-6 days
sooner to our warehouse than USPS shipments and have the added benefit of insurance
up to $100 per package.
- U.S. Postal Service (USPS) Shipping Label. If a FedEx shipping
label cannot be issued you will be issued a USPS shipping label. Insurance is not
provided with the regular USPS shipping label. TextbookRush is not responsible
for lost or damaged items, and you will not be paid for items we do not receive.
How to Print Free Additional Shipping Labels
- Please review our buyback packaging
guidelines for valuable information prior to packing and shipping your books.
- Print your free shipping label and
attach it to you box.
- Every carton you send MUST use a unique shipping label. If you have more than one
carton, you must print free additional shipping labels
for each carton you send in. Failure to do so may lead to loss of carton and books.
TextbookRush is not responsible for items lost due to multiple cartons utilizing
the same shipping label.
- Drop off packages with FedEx labels at the nearest
FedEx drop off location or arrange for a free pickup from a business by calling
1-800-GO-FEDEX. When dropping off your package, please select either a FedEx Staffed,
FedEx Kinkos, or FedEx Authorized ShipCenter. Uncheck the box next to FedEx Self-Service
locations since they are unable to accept your package. Pickups must be scheduled
from a business, not a residence. If you call to schedule a pickup, make sure to
mention you have a "return label". Do not use a FedEx drop box.
- Drop off packages with USPS labels at your local post office.
- Login to your account and view your buybacks.
- Click on the Buyback Number for the shipment requiring additional labels.
- In the Shipping Labels box, click on "Add a shipping label".
- Select either a FedEx or USPS Ground Label and click "Yes".
- You will see a new tracking number added to your list of the labels. Click the new
tracking number to view and print the new prepaid shipping label.
- Repeat steps 3-5 for every additional carton.
If you have questions regarding your buyback shipment, send an email to
firstname.lastname@example.org or live chat with one of our Customer Care representatives!
Free shipping on orders over $35*
*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost®
and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but
is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes
Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace"
orders are not eligible for free or discounted shipping.
Learn more about the TextbookRush