Information Technology Investment Decision-Making Methodology

ISBN-10: 9814282561
ISBN-13: 9789814282567
Edition: 2nd 2010
List price: $105.00 Buy it from $68.66
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Description: From the individual to the largest organization, everyone today has to make investments in IT. Making a smart investment that will best satisfy all the necessary decision-making criteria requires careful and inclusive analysis. This textbook  More...

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Book details

List price: $105.00
Edition: 2nd
Copyright year: 2010
Publisher: World Scientific Publishing Co Pte Ltd
Publication date: 3/24/2010
Binding: Hardcover
Pages: 468
Size: 6.50" wide x 9.50" long x 1.25" tall
Weight: 1.738
Language: English

From the individual to the largest organization, everyone today has to make investments in IT. Making a smart investment that will best satisfy all the necessary decision-making criteria requires careful and inclusive analysis. This textbook provides an up-to-date, in-depth understanding of the methodologies available to aid in this complex process of multi-criteria decision-making. It guides readers on the process of technology acquisition — what methods to use to make IT investment decisions, how to choose the technology and justify its selection, and how the decision will impact the organization. Unique to this textbook are both financial investment models and more complex decision-making models from the field of management science so that readers can extend the analysis benefits to enhance and confirm their IT investment choices. The wide range of methodologies featured in the book gives readers the opportunity to customize their best-fit solutions for their unique IT decision situation. This textbook is especially deal for educators and students involved in programs dealing with technology management, operations management, applied finance, operations research, and industrial engineering.

Preface
List of Tables and Figures
Introduction to Information Technology Investment Decision-Making Methodology
Introduction to Information Technology Investment Decision-Making
Introduction
Types of IT Investment Decision-Making Problems
What are IT Investment and Decision-Making Methodologies?
Limitations of Methodologies
Why Study IT Investment and Decision-Making Methodologies?
Organizational Strategic Planning in IT Investment Decision
How This Book is Organized to Help You Learn
Summary
Needs Analysis and Alternative Information Technology Investment Strategies
Introduction
What is Needs Analysis?
Determining IT Processing Capacities and Specifications
Alternative IT Investment Strategies
What is IT Outsourcing?
An IT outsourcing strategy
Final comment on IT outsourcing
Summary
Measuring Information Technology Investment Performance
Introduction
The Economics of Information
Examples of economic theories of information
Why Measure IT Performance?
Measures of IT Business Value
Financial Performance Measures of IT
Business performance measures of IT
Strategic performance measures of IT
Costs of IT
Measures of IT effectiveness value
Measures of IT efficiency value
Summary
Financial Information Technology Investment Methods
Basic Financial Methods
Introduction
What are the Basic Financial Methods?
What is Breakeven Analysis?
A statistical approach to non-quantifiable benefits
What is Payback Period Methodology?
What is Accounting Rate of Return Methodology?
Summary
Other Financial Methodologies
Introduction
What Types of Methodologies Support IT Investment Decision-Making?
Financial techniques for IT investment decision-making
Operations research/management science techniques for IT investment decision-making
Techniques specifically designed for IT investment decision-making
Other techniques for IT investment decision-making
What is Present Value Analysis Methodology?
Net present value analysis methodology
Computer-based solutions
Unequal investment sizes
Unequal investment lives
What is Return on Investment Methodology?
ROI strategy for enterprise resource planning systems
What is Internal Rate of Return?
Computer-based solutions
A word about cash flows
Summary
Cost/Benefit Analysis
Introduction
What is Cost/Benefit Analysis?
Define problem
Identification and quantification of cost and benefit
Compare alternatives
Sensitivity analysis
What is Cost/Effectiveness Analysis?
Summary
Multi-Criteria Information Technology Decision-Making Methods
Critical Success Factors, Delphi Method and the Balanced Scorecard Method
Introduction
What are Critical Success Factors?
What is the Delphi Method?
What is the Balanced Scorecard Method?
Balanced scorecard components
Illustration of the balanced scorecard method
Final word on balanced scorecards
Summary
Multi-Factor Scoring Methods and the Analytic Hierarchy Process
Introduction
What are Multi-Factor Scoring Methods?
Types of multi-factor scoring methods
Summary of multi-factor scoring methods solution procedures
Sensitivity analysis of multi-factor scoring methods
Spreadsheet and computer solutions
What is the Analytic Hierarchy Process?
The AHP procedure
Summary of AHP solution procedure
Spreadsheet and computer solutions
Summary
Decision Analysis and Multi-Objective Programming Methods
Introduction
What is Decision Theory?
Decision theory problem/model elements
Types of decision environments
Decision Theory Formulation and Solution Methodologies
A decision theory problem/model formulation Procedure
Decision-Making Under Certainly
Maximax criterion
Maximin criterion
Decision-Making Under Risk
Origin of probabilities
Expected value criterion
Expected opportunity loss criterion
Decision-Making Under Uncertainty
Laplace criterion
Maximin criterion
Maximax criterion
Hurwicz criterion
Minimax criterion
Multi-Objective Programming Methodology
What is Goal Programming?
Goal programming problem/model elements
Goal Programming Problem/Model Formulation
GP problem/model formulation procedure
GP problem/model formulation problems
Computer-based solutions for goal programming
Goal Programming Complications and Model Assumptions
GP complications
GP model assumptions
Summary
Other Information Technology Investment Methods
Benchmarking Techniques and Game Theory
Introduction
What is Benchmarking?
A benchmarking procedure
A benchmarking methodology: Gap analysis
What is Game Theory?
Basic structure of game theory problem/model
Objectives and assumptions
Game theory problem/model formulation procedure
Solution Procedures for Game Theory Problems
Rational choice method: A saddle point solution
The minimax solution method
A minimax solution for a mixed strategy problem
A computer-based solution for a mixed strategy problem
Summary
Investment Portfolio Methodologies
Introduction
What are Investment Portfolio Methodologies?
Ward's Portfolio Approach
Evaluating individual investments
Setting priorities
Investment Mapping Methodology
Mapping the investment portfolio
Evaluating IT investments
Managing benefits
Other Investment Portfolio Methodologies
Summary
Value Analysis and Benefit/Risk Methodologies
Introduction
What is Value Analysis Methodology?
What is Benefit/Risk Analysis Methodology?
Summary
Implementing IT Decision-Making
Research Suggestions on Implementing IT Investment Methodology
Introduction
Organizational Impact of Information Technology Investment
Previous research on IT's impact on organizations
Measures of IT investment
Organizational impact of IT investment
Understanding Value and Instinct in IT Investment Decisions
Determining what's important
Defining value in IT investment
The role of intuition
Making the Best of IT Investment
IT investments: Goal and problem
Managerial causes
Strategies to solve the paradox
Summary
Implementing the Outsource or Insource Decision
Introduction
What is Outsourcing?
Why Use Outsourcing?
Why Use Insourcing?
Strategic Planning with Outsourcing and Insourcing
Outsourcing Methodologies
Outsourcing evaluation framework
Cost/benefit analysis
Critical success factors
Investment portfolio methodologies
Other methodologies
Post Outsourcing Decision Considerations
Service level agreement
Summary
Epilogue: The Costs of Not Making the Right Information Technology Decision (and Strategies on How to Avoid Them)
Macro Economic View
Micro Economic View
Strategies for Making the Right IT Investment Decisions and Avoiding IT Costs
"So What's the Good News?"
Index

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