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Quality Uncertainty and Perception Information Asymmetry and Management of Quality Uncertainty and Quality Perception

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ISBN-10: 379082822X

ISBN-13: 9783790828221

Edition: 2010

Authors: Lalit Wankhade, Balaji Dabade

List price: $109.99
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Description:

The book addresses the complex issue of quality uncertainty due to information asymmetry in the backdrop of information economics, total quality management and marketing science. Reliability Engineering, Seven Management Tools and System Dynamics are used to develop theories on quality uncertainty and perception. Quality perception is identified as a multidisciplinary measure of business performance. The tools are developed to minimize quality uncertainty or to maximize quality perception. A few worksheets are provided for applying these theories to improve business performance.
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Book details

List price: $109.99
Copyright year: 2010
Publisher: Physica-Verlag
Publication date: 9/5/2012
Binding: Paperback
Pages: 115
Size: 6.10" wide x 9.25" long
Weight: 0.990
Language: English