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Service Design From Insight to Implementation

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ISBN-10: 1933820330

ISBN-13: 9781933820330

Edition: N/A

Authors: Andy Polaine, Lavrans L�vlie, Ben Reason, John Thackara

List price: $49.99
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Description:

Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
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Book details

List price: $49.99
Publisher: Rosenfeld Media, LLC
Publication date: 3/13/2013
Binding: Paperback
Pages: 216
Size: 6.00" wide x 9.00" long x 0.50" tall
Weight: 1.100
Language: English