| |
| |
Acknowledgments | |
| |
| |
Preface | |
| |
| |
| |
Crossing Boundaries | |
| |
| |
| |
Images of Ourselves: Differences and Connections | |
| |
| |
Forming Our Ideas on Culture and Conflict Resolution | |
| |
| |
A Map through Rough Terrain | |
| |
| |
Deepening the Colors: Expanding Awareness of Conflict and Culture | |
| |
| |
| |
Conflict, Culture, and Images of Change | |
| |
| |
| |
Conflict and Culture: Mapping the Terrain | |
| |
| |
Culture and Conflict: Intertwined Inextricably | |
| |
| |
Connecting Culture and Conflict Resolution | |
| |
| |
| |
Culture: Exploring the River | |
| |
| |
| |
Dare We Define Culture? | |
| |
| |
How Culture Works | |
| |
| |
Guiding Lights: Cultural Starting Points | |
| |
| |
Constructing Cultural Flowers: When Starting Points Overlap | |
| |
| |
Using Our Multicultural Selves | |
| |
| |
| |
A Journey Toward Cultural Fluency | |
| |
| |
| |
Cultural Fluency | |
| |
| |
Anticipatory Capacity: Expecting Uncertainties in Cross-cultural Turbulence | |
| |
| |
Embeddedness: Rediscovering Myself in the Mirror of Cultural Others | |
| |
| |
Expressive Capacity: Describing Indescribable Feelings | |
| |
| |
Navigational Capacity: Sailing across Turbulent Waters | |
| |
| |
The Way Forward | |
| |
| |
| |
When the Waters of Culture and Conflict Meet | |
| |
| |
| |
At the Crossroads of Civilizations | |
| |
| |
Conflict Dynamics | |
| |
| |
How Culture Shapes and Reshapes Conflict | |
| |
| |
How Conflict Shapes and Reshapes Culture | |
| |
| |
Exploring Alternative Scenarios for the Journey Ahead | |
| |
| |
| |
Capacities and Skills for Intercultural Conflict Resolution | |
| |
| |
| |
Overview of Capacities and Skills for Intercultural Conflict Resolution | |
| |
| |
Flexibility | |
| |
| |
Creative Engagement | |
| |
| |
Momentum | |
| |
| |
| |
A Map through Rough Terrain: A Guide for Intercultural Conflict Resolution | |
| |
| |
| |
Relationship at the Center | |
| |
| |
Prepare: People and Process | |
| |
| |
Discover: Explore and Envision | |
| |
| |
Create: Invent, Implement, Evaluate, and Adjust | |
| |
| |
Rejuvenate | |
| |
| |
Transformation | |
| |
| |
| |
Full Circle Reflection: Learning from Ourselves | |
| |
| |
| |
Conflict Resolution across Cultures: A Summary | |
| |
| |
Trials and Triumphs: Becoming a Multicultural Team | |
| |
| |
Process: Reflections on Becoming a Team | |
| |
| |
Relationship: Reflections on Group Dynamics and Interactions | |
| |
| |
Outcome: Reflections on Achievements | |
| |
| |
References | |
| |
| |
Index | |