Cultural Intelligence A Guide to Working with People from Other Cultures

ISBN-10: 1931930007
ISBN-13: 9781931930000
Edition: 2004
Authors: Brooks Peterson
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Book details

List price: $24.95
Copyright year: 2004
Publisher: Nicholas Brealey Publishing
Publication date: 1/4/2004
Binding: Paperback
Pages: 240
Size: 6.25" wide x 9.00" long x 0.75" tall
Weight: 0.792
Language: English

Acknowledgments
Introduction
What Is Culture?
Defining Culture
Culture Analogies
Cultural Values
Values and Behaviors
Big "C" versus Little "c" Culture Themes
Stereotypes versus Generalizations
Do Cultures Change over Time?
Five Basic Culture Scales
Overlapping the Five Scales
Every Culture Ranks Somewhere
The Importance of Culture in Daily Work and Life
Cultural Programming
The Scale of Differences
Bottom-Line Business Choices
Areas of Widespread Change
Taking Your Business Global
Cultural Differences Will Always Matter
What Is Cultural Intelligence?
Defining Cultural Intelligence
Multiple Intelligences Theory Factors In
The Culturally Intelligent Professional
Can Cultural Intelligence Be Increased?
Gaining Cultural Intelligence--a Process
Many Ways to View the World
Applying Cultural Intelligence in Daily Work and Life
Dos and Don'ts Are a Don't
Management Issues
Strategy Issues
Planning Style
People and Communication Issues
Reasoning Styles
Communication Style
Knowing Your Cultural Style
Differing Cultural Styles Lead to Clashes
You Have a Culture
You Also Have a Communication Style
Yes, Cultural Intelligence Is a Soft Skill
Don't Rely on Local Amateurs
Traits for Success
What Is Your Cultural Style?
Learning about Others' Cultural Styles
Insularity Is Never Self-Proclaimed!
Increasing Your Cultural Intelligence
Weaving Together the Strands
Dealing with Differences in the Five Scales
Communication Skills
Ten Tips for Making the Most of Your English
Learn to Speak a Relevant Foreign Language
Be a Sympathetic Native Listener
A Word on Using Translators and Interpreters
Target Country Knowledge
International Ethical Issues
Afterword
Appendix
Recommended Readings
About the Author

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