Nonviolent Communication A Language of Compassion

ISBN-10: 1892005026
ISBN-13: 9781892005021
Edition: 1999
List price: $17.95
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Book details

List price: $17.95
Copyright year: 1999
Publisher: Puddledancer Press
Publication date: 9/28/2003
Binding: Paperback
Pages: 224
Size: 7.25" wide x 10.25" long x 0.75" tall
Weight: 0.462
Language: English

Giving From the Heart: The Heart of Nonviolent Communication
Introduction
A way to focus attention
The NVC model
Applying NVC in our lives and world
NVC In Action--"Murder, Assassin, Child-killer!"
Communication That Blocks Compassion
Moralistic judgments
Making comparisons
Denial of responsibility
Other forms of life-alienating communication
Observing Without Evaluating
The highest form of human intelligence
NVC In Action--"The most arrogant speaker we've ever had!"
Exercise 1
Identifying and Expressing Feelings
The heavy cost of unexpressed feelings
Feelings versus non-feelings
Building a vocabulary for feelings
Exercise 2
Taking Responsibility for Our Feelings
Hearing a negative message: four options
The needs at the roots of feelings
The pain of expressing our needs versus the pain of not expressing our needs
From emotional slavery to emotional liberation
NVC In Action--"Bring back the stigma of illegitimacy!"
Exercise 3
Requesting That Which Would Enrich Life
Using positive action language
Making requests consciously
Asking for a reflection
Requesting honesty
Making requests of a group
Requests versus demands
Defining our objective when making requests
NVC In Action--Sharing fears about a best friend's smoking
Exercise 4
Receiving Empathically
Presence: Don't just do something, stand there
Listening for feelings and needs
Paraphrasing
Sustaining empathy
When pain blocks our ability to empathize
NVC In Action--A wife connects with her dying husband
Exercise 5
The Power of Empathy
Empathy that heals
Empathy and the ability to be vulnerable
Using empathy to defuse danger
Empathy in hearing someone's "No!"
Empathy to revive a lifeless conversation
Empathy for silence
Expressing Anger Fully
Distinguishing stimulus from cause
All anger has a life-serving core
Stimulus versus cause: practical implications
Four steps to expressing anger
Offering empathy first
Taking our time
NVC In Action--Parent and teen dialog a life-threatening issue
The Protective Use of Force
When the use of force is unavoidable
The thinking behind the use of force
Types of punitive force
The costs of punishment
Two questions that reveal the limitations of punishment
The protective use of force in schools
Liberating Ourselves and Counseling Others
Freeing ourselves from old programming
Resolving internal conflicts
Dream-killing language
Caring for our inner environment
Replacing diagnosis with NVC
NVC In Action--Dealing with resentments and self-judgment
Expressing Appreciation in Nonviolent Communication
The intention behind the appreciation
The three components of appreciation
Receiving appreciation
The hunger for appreciation
Overcoming the reluctance to express appreciation
Epilogue
The Nonviolent Communication Model
Bibliography
About the Mission of CNVC
NVC Worldwide Training: Contact Information
About the Author
Index
Materials Order Form

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