Mexicans and Americans Cracking the Cultural Code

ISBN-10: 185788342X

ISBN-13: 9781857883428

Edition: 2004

Authors: Ned Crouch
List price: $27.95 Buy it from $3.00
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Description: We all need help in achieving cultural fluency. We are baffled when problems arise and insist on resolving conflicts according to our cultural norms. When this behaviour kicks in important deals fall through, opportunities are missed and good will is squandered. This book provides tools for making practical adjustments.

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Book details

List price: $27.95
Copyright year: 2004
Publisher: Nicholas Brealey Publishing
Publication date: 5/14/2004
Binding: Paperback
Pages: 228
Size: 6.42" wide x 8.98" long x 0.75" tall
Weight: 1.232
Language: English

Acknowledgments
Introduction
The Intercultural Thing
The Meaning of Yes
Yes ... but
The meaning of no
Manuel and the gun cabinet
Yes doesn't always deliver the goods
Room at the top ... for trouble
Promises and pitfalls
The one-way gringo mentality
Selling them short
It's All about Culture
Popping jellybeans
What color is Hispanic?
Culture is not color
Getting it right
Culture is not geography
Cultural deficit
What is culture?
What culture are we, anyway?
Safety net
Scratching the surface
Mexico is unique among other Latin American cultures
A brief overview of Mexican culture
One-way gringo meets two-way Aztec
Faster than a speeding bullet
Send in the masks
Fake fake and real fake
Time and Time Again
The windup
The stuff of time
Time out for a brief history of time
Going around in circles
Cultural advantages
Time isn't money, but it sure counts
Culture on cruise control
River madness
Which train are you on?
Doubling up
A Different Sense of Space
Bumper to bumper
Social orientation
Don't fence me in
Here's looking at you
Backing off
Correct distance
Group space
The Deeper Meaning of Language
Gender gap
Out of respect
Passing participles
English is EZ
Our language says it all
Drunk, or disorderly, or both ...
Keeping it simple
Traditional versus adaptable
Eloquence without pretense
Formal versus informal: hey "you"
Sounding grrrr-uff
Around the world in eighty seconds
Words fail
Family ties
That great American "no ho"
One woman's cushions are another man's...
What kind of pond?
Direct versus indirect speech
Putting It All Together
Ducks in a row
The meaning of yes
The space and time thing again
Turning the tables
Winners and losers
Muchas vueltas
Working with Mexicans
Individual versus Group-Oriented Work Styles
Individuality meets solidarity at the reception desk
Group orientation
The American irony
Team players
Perfect harmony
Who's in charge
Look for the union label
Waxing ineloquent
Imperfect harmony
Sense of belonging
I owe you one, mano
One thing they hate about us
What is an effective incentive?
What we do, what we don't do
Guide workers
All in the family
The Lone Ranger, or llanero solitario
Renegade
Critical mass
Avoiding a hard landing
Back to basics
Future versus Present Orientation
Risky business
Quick fixes
No problem
Different time zones
Personal objectives
Watch where you put the goalposts
No time like the present
We'll use them until they run out
No turning back
People in Control versus Nature in Control
Hi tech, goodbye soul
Don't look at me
Becoming a two-way gringo
Spiritual confluences
Fallen angel
Mystical retreat
Candido in the cactus room
Lifting the smoke
Irreconcilable differences
What color is the bus?
Equality versus Hierarchy
Close to the bone
Down Mexico way
Follow the dotted line
The grim mower
Dear old dad
The female factor
We are all children
Leaving the door open a crack
It ain't easy, but learn to enjoy respect
Mexicans doing unto Mexicans
Tasks versus People: Conflict Resolution
Uno, dos, tres...
People people
Case in point
VP, don't phone home!
Crash course
When no means no
A sword, a horse, a shield
Heads up
Detachment versus Contextuality: Building Relationships
Detache case
Whichever way you slice it
Long-term interest
Gee, it sure is quiet in here
Different weaves
Building intercultural relationships
Fixed values
Who's on first?
A funny thing happened on the way to the pyramid
The midnight ride of Paul Revere
Eggs, Mexican style
Building Context
Archaeology of the Mexican Mind
We are part of a procession
We are all imperfect
There are many versions of reality
The meaning of yes
Political Culture
Politics and hierarchy
Politics and group orientation
Politics and present orientation
The politics of corruption
Institutionalized corruption
Seeing Mexico with corrected vision
Economic Culture
Epifanio
The snake and the eagle
Toehold in the city--a family on the move
From zapatista to brain surgeon in three generations
Jobs, jobs, jobs--Mexico looks to the outside world
Clarifying views of the maquiladora industry
Afta NAFTA
Putting the migration patterns in proper focus
Magali
Lucas
Illegal immigration
El Norte
Migrating to California
Migrating to Texas
A tale of two cultures
Pulling the countries together
The book according to Isaya
The illegal immigrant's mission in the U.S.
The three-generation family pattern
You can go home again
It's not just about money
Across the Social Spectrum
Wicked plots within
The next generation carries forward
Consuelo's and Luis' struggle
Senor Sanjuan's silver boxes
The Casa Gonzalez
Outside the Casa Gonzalez
Invisible social barriers
Progressions
The future of the middle class
Sifting Through the Finds
Cheaper than a brake job
Bits and pieces
A small price to pay
Crawling on our bellies
People rushing to stand still
Turning pyramids into cathedrals
Walking, talking, and chewing gum
Tweety Bird flies in Queretaro
At the end of the week
Epilogue
Suggested Reading List
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