Managing Humanitarian Relief An Operational Guide for NGOs

ISBN-10: 1853396699
ISBN-13: 9781853396694
Edition: 2008
Authors: Eric James
List price: $59.95
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Description: Responding effectively to humanitarian disasters is far from straightforward, and relief workers often find themselves working in competitive situations or at cross purposes with other agencies. Managing Humanitarian Relief is aimed at relief  More...

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Book details

List price: $59.95
Copyright year: 2008
Publisher: Practical Action Publishing
Publication date: 12/8/2008
Binding: Paperback
Pages: 446
Size: 6.25" wide x 9.25" long x 1.25" tall
Weight: 1.430
Language: English

Responding effectively to humanitarian disasters is far from straightforward, and relief workers often find themselves working in competitive situations or at cross purposes with other agencies. Managing Humanitarian Relief is aimed at relief workers charged with putting together a program of action to help people in extreme crisis. It provides humanitarian relief managers with a single comprehensive reference for all the management issues they are likely to encounter in the field. The book is organized in two parts. First, it provides an outline of different relief programming sectors: food and nutrition, health, water and sanitation, and shelter. Second, it presents 20 separate management topics that are essential for overseeing programs. Its easy-to-use format includes checklists, tables, diagrams, sample forms, and no-nonsense tips from practitioners to help readers in emergency situations.

Foreword: A brief overview of humanitarianism today
About the author
Introduction: the purpose of this book
Understanding emergencies and disaster-affected populations
What is an emergency?
Understanding conflict
The role of NGOs
Humanitarian principles
Problems and dilemmas of the international response system
Standardized initiatives and approaches
Understanding disaster-affected populations and programme sectors
Food and nutrition
Water and sanitation
Refugees and internally displaced persons
Psychosocial projects
Specifically targeted programmes
Infrastructure rehabilitation
Microfinance development
Gender-based violence
Special approaches
Managing in emergencies
Management fundamentals
Management methods
Organizational design
Team building
Assessing management
Carrying out an assessment
Gaining information about a disaster zone
Quantitative methods
Qualitative methods
Launching in a new country or area
Deciding to enter
Government and legal issues
Levels of involvement
Dealing with HQ
The emergency team
Establishing an office and accommodation
Property rental and purchasing
Staff accommodation
Buying office equipment
Office and filing systems
Ordering and maintaining a generator
Preparing a proposal and negotiating with donors
Fundraising fundamentals
Writing a proposal step by step
Proposal formatting
Negotiating with donors
Managing human resources
HRM systems
Recruitment step by step
Performance management
Discipline and end of contract
Assessing HR systems: a manager's tool
Planning, managing and reporting on a project
Project cycle management basics
Project design
Planning and management tools
Project launch
Narrative reporting
Holding meetings
Basic problem solving
Dealing with stress
Understanding stress
Managing stress
Conflict resolution between individuals
Working in different cultures
Overseeing finance and accounting
Overview of NGO accounting
Getting funds in a disaster zone
Petty cash
Financial audit: a manager's tool
Setting up a logistics and procurement system
Logistics fundamentals
Storage and warehousing
Maintenance and disposal
Handling transport and maintaining vehicles
Buying and renting road vehicles
Fleet management
Driving safely
Other modes of transport
Communicating using radios and satellites
Radio basics
Radio equipment and uses
Setting up a communications system
Organizing a radio room
Radio procedures
How to use radios
Satellite communications
Internet connections
Working with local partners and contractors
Identifying partners
Assessing an organization's capacity
Sub-contractors and the bidding process
Building internal capacity
Capacity building
Facilitating training
Ice-breakers, energizers and team-builders
Organizational development
Dealing with the media
The media and emergency programmes
Advocacy at the field level
Giving interviews
Managing security
NGO security fundamentals
Security phases
Security planning cycle
Security management
Developing an effective security plan
Security audit: a manager's tool
Monitoring and evaluating a project
M&E basics
Coordinating with other organizations
Understanding coordination
Coordination between NGOs
Coordination between NGOs and the UN
Coordination between NGOs and the military
Coordination with host governments
Closing an emergency programme
Handover strategies
Phase-out strategies
The Humanitarian Charter
Comparison chart between Sphere Standards and UNHCR Emergency Handbook
Code of Conduct
Summary of international humanitarian law, human rights law and refugee law
The Humanitarian Accountability Project Principles of Accountability
People in Aid Code
Content of UN standard kits
Useful websites
Glossary of common terms

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