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Managing Children's Services in Libraries

ISBN-10: 1610691008
ISBN-13: 9781610691000
Edition: 4th 2012
List price: $39.00 Buy it from $32.75
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Book details

List price: $39.00
Edition: 4th
Copyright year: 2012
Publisher: ABC-CLIO, LLC
Publication date: 12/10/2012
Binding: Paperback
Pages: 225
Size: 6.75" wide x 10.00" long x 0.50" tall
Weight: 1.100
Language: English

LESLIE E. HOLT is former Director of Youth Services, St Louis Public Library, and currently consults with libraries, schools and child serving agencies.

List of Figures
The Library in Its Community: Challenges and Changes
Why Do We Need Libraries for Children?
Purposes of Children's Libraries
Changing Priorities
Types of Children's Libraries
Public Libraries
School Libraries
Special Libraries
Planning Services for All Children
Preschool Children
School-Age Children
Transitional Users
Differences Unrelated to Age
Types of Services
Building Collections
Making the Collection Accessible
Delivering Information Services
Providing Educational and Recreational Programs
Marketing Services
Evaluation and Accountability
Looking Forward
Getting to Know Today's Children
Demographic Changes
Changing Educational Trends
Online Schools and Classes
High Stakes Testing
Changing Uses of Media and Technology
Changes in Reading Formats
Public Libraries
Changes in Information Seeking
Digital Resources
Group Searching
Changes in Employment Outlook
Planning Services: Challenges and Changes
Strategic Planning
Mission Statements for Strategic Planning
Public Library Mission Statements
School Library Mission Statements
Children's Libraries in Other Settings
Moving from Mission to Departmental Goals
Environmental Scan
Strategy Formulation through Objectives
Hallmarks of Useful Objectives, Activity Statements, and Indicators
Collaborative Planning
Working with Objectives
Visualizing the Strategic Planning Process
Evaluating Achievement
Outcome Evaluation
Knowing Where You Stand-Routine Collection of Data about Services
Evaluating Specific Programs or Activities
Statistical Evaluation
Qualitative Evaluation
Using the Results of Evaluation
Causes of Failure to Meet Objectives
Reporting Evaluation Results
What Is an Annual Report?
Who Prepares the Annual Report and When?
Preparing the Annual Report
Audiences for Annual Report
Theme of the Report
Telling the Story with Graphics
Use Several Different Channels
Budgeting and Fundraising
Preparing the Budget
Staff Time
Adding New Programs and Services
Managing the Budget
Friends/Parent Support
Corporate Support
Grant Support
Locating Grant Opportunities
Facilities and Space Planning
Maintaining Library Space
Day-to-Day Issues
Looking Good
Adult Friendly
Changing Spaces
Planning Interiors
Housing the Collection
Planning for Technology
Other Considerations
New Libraries
Evaluating Space
Developing and Managing Collections: Challenges and Changes
Collection Development in a Multimedia World
Changing Nature of Library Collections
Selection of Print Materials
Selection of Digital Materials
Sharing Resources
Weeding the Collection
Selection Policies
Keeping Up with Changing Needs
Acquisition, Automated Systems, and Access
Materials Acquisition
Automated Systems
Cataloging and Classification
Changes in Automated Systems
Shelving Materials
Marketing the Collection
Promoting Electronic Media
Intellectual Freedom and Privacy
Issues in Intellectual Freedom
Specific Issues with Digital Resources
Basic Steps for Preserving Intellectual Freedom in Youth Services
Step One: Know the Documents Supported by the American Library Association
Step Two: Have a Selection Policy in Place
Step Three: Be Prepared to Deal with Challenges
Children's Right to Privacy in Public and School Libraries
Basic Steps for Preserving the Privacy of Library Users
Step One: Develop a Privacy Policy
Step Two: Review Your Privacy Practices
Step Three: Protecting Children from Social Media Misuse
Talking Points for Explaining Library Policy
Managing Services: Challenges and Changes
Programs and Services for Children
Reading Enhancement Programs
Steps in Planning a Storytime
Making Preschool Programs Available to Offsite Children
Reading Development Programs for School-Age Children
Helping Children Find Information
Information Services in Libraries
Alternative Delivery Programs
Homework Help
Enrichment Programs for Children
Programs to Increase Library Visibility
Preparing for an Event
Attracting a Large Audience
Planning an Author Visit
Other Programs to Increase Library Visibility
Outreach and Cooperative Programs
School and Public Library Cooperation
Resource Sharing
School Programs and Services
Sharing Space
Working with Child-Serving Agencies
Public Library Outreach
Outreach to Daycare
Marketing and Maintaining a Public Profile
Developing a Marketing Plan
Public Relations
Quality Library Services
Meeting the Public
Handouts: Flyers, Posters, Bookmarks, and Brochures
Electronic Media Promotion Services
News Releases
Public Service Announcements
Media Interviews
Paid Advertising
Evaluating Marketing and Public Relations
Creating a Productive Work Environment: Challenges and Changes
Recruiting and Retaining Staff and Volunteers
Staffing Plan
Process of Hiring
Orientation of New Staff
Staff Retention
Ongoing Staff Training
Rewarding Staff Achievement
Handling Potential Conflict Situations
Conflict about Work Habits
Dealing with Grievances
Performance Appraisal
Using Volunteers
Leadership and Staff Communications
Working with Other Departments
Creating an Effective Departmental Team
Balancing Communication Channels
Face-to-Face Communication
Telephone Calls
Electronic Mail
Put It in Print
Occasions for Sending Memos
Reaching the Entire Department
Sharing Ideas with Other Youth Librarians
Networking within a System or Region
Broadening Your Network
Choosing a Professional Association
Attending Conferences
Looking toward the Future: Challenge and Change
Changing Media-Changing Services
Merging Media Platforms
Encouraging Interactivity in the Library
Inclusive Services for All Media for All Patrons
Changing World of Publishing
Acquiring and Providing Digital Materials
Maintaining an Atmosphere that Welcomes Change
Encourage New Ideas and Suggestions
Allow Experimentation
Allow Criticism of Imposed Change
Don't Stop Talking
References and Additional Resources

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