Managing Urban America

ISBN-10: 1608716724

ISBN-13: 9781608716722

Edition: 7th 2012 (Revised)

List price: $96.00 Buy it from $16.76
This item qualifies for FREE shipping

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Description: Cities-and urban managers-are resilient in the face of their many challenges. Managing Urban America, now in its seventh edition, guides students through the politics of urban management-doing less with more while managing conflict, delivering goods and services, responding to federal and state mandates, adapting to changing demographics, and coping with economic and budgetary woes. Fully revised, this new edition highlights the economic difficulties cities currently face, expands upon the concept of e-government, and thoroughly updates all data and scholarship. The authors also integrate the Modern Public Management model and new case studies with a global perspective as they examine the management of international cities.

Used Starting from $42.64
New Starting from $109.25
what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Periodic Table Online content $4.95 $1.99
Add to cart
Study Briefs
Periodic Table Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $96.00
Edition: 7th
Copyright year: 2012
Publisher: CQ Press
Publication date: 3/15/2011
Binding: Paperback
Pages: 400
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 1.430
Language: English

David R. Morgan is professor emeritus at the University of Oklahoma where he was the Henry Bellmon Chair of Public Service and professor of political science.He spent five years in local government including service as the first city managerof Yukon, Oklahoma.

Robert E. England is professor of political science at Oklahoma StateUniversity. He is the author or coauthor of several books and book chapters. Hisresearch has appeared in a number of journals, including the American PoliticalScience Review, American Journal of Political Science, Social Science Quarterly,Journal of Politics, and Public Administration Review.

John P. Pelissero is professor of political science at Loyola University Chicago. He is the editor of Cities, Politics, and Policy: A Comparative Analysis (2003) and the author of numerous articles on cities. His recent research has appeared in the American Journal of Political Science and Urban Affairs Review.

Tables, Figures, and Boxes
Preface
About the Authors
The Environment of Urban Management
Managing American Cities in the Twenty-first Century
Introduction: American Cities Continue to Change and Evolve
How and Why American Cities Have Changed
The State of American Cities: Fiscal Affairs
The State of American Cities: Social and Demographic Conditions
How Cities Have Improved Their Management Capacity
Reinventing Government: A Pragmatic Response to Fiscal Crisis
The New Public Management Model: An Academic Response to REGO
Systems Analysis and Local Policymaking
Systems Theory
Citizen Participation in City Government
IT's Child-E-Govemment
Better Management Is Not Enough
Community Values
Institutional Inertia
The Political Environment
Leadership Qualities
The Plan of the Book
Suggested For Further Reading
Notes
Cities and the System of Intergovernmental Relations
Federalism
Intergovernmental Relations
Fiscal Federalism
The States and the Cities
Federal-City and State-City Relations: The Issue of Mandates
Interlocal Relations
Special Districts: A �Special� Type of Decentralization
Mechanisms for Coordination: COGs and MPOs
Summary
Suggested For Further Reading
Notes
Urban Political Structure
The Reform Movement
The Goals and Assumptions of Municipal Government Reformers
The Characteristics of Reform Government
The Impact of Reform
Forms of City Government
Mayor-Council Government
Council-Manager Government
Ballot Type
Electoral Systems
Judicial and Legislative Intervention
The Initiative, the Referendum, and the Recall
Home Rule and the Legal Status of the City
Summary
Suggested For Further Reading
Notes
Managing Conflict and Delivering Goods and Services in the Modern City
Urban Policymaking
The Nature of Urban Policy
Policymaking as a Relatively Stable, Orderly Series of Events
Reactive Policymaking
Trifurcated Policymaking: Allocational, Developmental, and Redistributive Policies
Chief Executives
Mayors
City Managers
Mayor-Manager Relations
The City Council
Council-Manager Relations
Bureaucrats and Policy
Bureaucratic Decision Rules
Bureaucratic Discretion
Citizens' Influences on City Government
Elections and Voting
Political Parties and Interest Groups
Citizen Participation (Redux) and Citizen Contacts with Local Government
Citizen Contacts with Local Government
Summary
Suggested For Further Reading
Notes
Urban Planning and Development
The Nature of City Planning
Newer Approaches to Planning
Policy Planning
Obstacles to Planning
Planning in a Political Environment
Planning and Politics
Planning Activities
Comprehensive Planning
Zoning
Urban Economic Development
Economic Development as a Process
The Economic Development Plan
Strategies and Tools for Economic Development
Organizing for and Managing Economic Development
Leading and Managing
The Politics of Urban Development
Consensus Building
Who Participates and Who Benefits
Summary
Suggested For Further Reading
Notes
Decision Making and Analysis
Approaches to Decision Making
The Rational-Comprehensive Approach
Incrementalism
Mixed Scanning
The Garbage-Can Model
Decision-Making Tools
Quantitative Aids
Nonquantitative Aids
Program Analysis and Other Systematic Approaches to Decision Making
The Analysis Process
Analysis and Political Feasibility
Analysis Applications
Geographic and Management Information Systems: Friends of Analysis
The Contributions and Limitations of Analysis
Summary
Suggested For Further Reading
Notes
Urban Service Delivery
Goals for Service Delivery
Measuring Efficiency and Effectiveness of Urban Services
Benchmarking
Performance Measures
Using Measurement Data
Problems in Using Performance Measures
Improvements in Employee Performance
Technological Improvements
Equity of Services: A Political Goal?
Responsiveness in Service Delivery
Alternative Service Delivery
Contracting Out
Competitive Contracting
Intergovernmental Agreements
Implementing and Evaluating Urban Programs
Evaluation Designs
Evaluating Program Evaluation
Citizen Surveys
Conducting the Surveys
Survey Limitations
Summary
Suggested For Further Reading
Notes
Internal Management Processes
The Management Process: Theory and Practice
Organizations as Open Systems
Scientific Management
Humanistic Management
Leadership
The Elements of Leadership
Leadership Traits
Leadership Styles
Situational leadership and the �Master Manager�
Managing for Results (MFR): Management by Objectives (MBO) and Total Quality Management (TQM)
The New Public Service?
Management by Objectives
Total Quality Management
Potential Problems with Management Techniques New to a City
Summary
Suggested For Further Reading
Notes
Managing Human Resources
Organizing the Personnel Function
Structure
Purpose
Human Resource Management Functions
Staffing
Classification
Compensation and Performance Appraisal
Issues in Human Resource Management
Equal Employment Opportunity and Affirmative Action
Affirmative Action
The Americans with Disabilities Act of 1990
The Courts, EEO, and Selection Procedures
Comparable Worth
Sexual Harassment
Managing Diversity in Municipal Government
Labor-Management Relations
Municipal Unions
Collective Bargaining Procedures
Municipal Unions in Perspective
Summary
Suggested For Further Reading
Notes
Finance and Budget
Revenue Raising
The Municipal Finance System
Revenue Sources
Revenue-Raising Alternatives
The Politics of Revenue Raising
Expenditures
Budgeting
The Budget Process
The Traditional Approach: Line-Item Budgeting
Budgetary Reform
Reinventing Budgeting
Capital Improvement Planning and Budgeting
Whither City Budgeting?
Managing Municipal Finances
Forming Goals and Objectives
Planning and Budgeting
Reporting and Monitoring
Evaluating
The Integrated Financial Information System
Summary
Suggested For Further Reading
Notes
The Urban Future
Managing the Urban Future
Management and Leadership in an Age of Permanent Fiscal Crisis
The Job of the Urban Manager
Leadership within the Municipal Organization
Managing Politics
Ensuring Ethical Behavior
Managing the Twenty-first Century At-Risk City
A Call to Service
Suggested For Further Reading
Notes
Index
×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×