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Fired up or Burned Out

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ISBN-10: 1595552812

ISBN-13: 9781595552815

Edition: 2009

Authors: Michael L. Stallard

List price: $18.99
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Book details

List price: $18.99
Copyright year: 2009
Publisher: HarperCollins Leadership
Publication date: 3/22/2009
Binding: Paperback
Pages: 256
Size: 5.38" wide x 8.38" long x 0.75" tall
Weight: 0.704

Michael Lee Stallard is cofounder and president of E Pluribus Partners, a think tank and consulting firm helping organizations increase employee and customer engagement. As former chief marketing officer at Morgan Stanley and Charles Schwab, he was a thought leader on the topic of engaging people on the front lines of business. He has taught these principles to Fortune magazine, The World Presidents Organization, the American Bankers Association, and more.

Introduction
What Fires Us Up?
The Case for Connection at Work
The Science of Connection
The Connection Culture
Connection and the Legend
Trouble in Times Square
The Next Step in the Evolution of Organizations
The Three Keys to Connecting Your Team and Lighting Their Fires: Vision, Value, and Voice
Inspire with Identity
Create Meaning in Your Organization
Delete What Devalues
Dial Up the Value
Three Benefits of Knowledge Flow
Increase Flow
The Fire Starts with You: Become a Person of Character and Connection to Ignite the Team Around You
People Who Connect
The Journey to Connection
Developing Character Strengths and Connection
Learn from Twenty Great Leaders Over Twenty Days
Week 1
French Hero of the American Revolution
Restoring the Glory
The Shot Heard Around the World
Soldier of Peace
Hug Your Customers TM
Week 2
A Most Unlikely Turnaround
Enlightened Monarch?
First in Their Hearts
Reconnecting a Nation
Connection to the Cause
Week 3
Community Catalyst
The Business of The Body Shop
More Than an Oracle
Ritz-Carlton Character and Culture
Peter Drucker's Kind of Leader
Week 4
Dr. Fred's INN
Purpose-driven Pastor
Patriot Playbook
High-Five Moments
Transforming the Culture of Kim
Conclusion: Build a Fire That Lasts
Questions to Assess Organizational Culture and Connection
Notes
Acknowledgments
About the Authors
Index