How Did That Happen? Holding People Accountable for Results the Positive, Principled Way

Name: How Did That Happen? Holding People Accountable for Results the Positive, Principled Way
Price: 2.59 USD
Availability: InStock
ISBN: 9781591842583

ISBN-10: 1591842581

ISBN-13: 9781591842583

Edition: 2009

Authors: Roger Connors, Tom Smith

List price: $26.95

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Description:

From the bestselling authors of The Oz Principle Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principlehas sold more than 500,000 copies in several editions since 1994. As they’ve worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive “Accountability Connection,” rather than waiting to place blame after problems arise and people fail to deliver. Drawing on case studies, many from client companies, the authors show how to establish clear expectations and…

Book details

List price: $26.95
Copyright year: 2009
Publisher: Penguin Publishing Group
Publication date: 8/11/2009
Binding: Hardcover
Pages: 252
Size: 6.31" wide x 9.38" long x 0.91" tall
Weight: 1.034
Language: English

Roger Connors is a co-founder along with Tom Smith of Partners in Leadership, an international management consulting firm. They are the co-authors of several books including The Oz Principle, Journey to the Emerald City, and The Wisdom of Oz: Using Personal Accountability to Succeed in Everything You Do.



Introduction



The Outer Ring



Form Expectations



Communicate Expectations



Align Expectations



Inspect Expectations



The Inner Ring



Examine Motivation



Evaluate Training



Assess Accountability



Consider Culture


Conclusion


Appendix


Index