Judgment How Winning Leaders Make Great Calls

ISBN-10: 1591841534
ISBN-13: 9781591841531
Edition: 2007
List price: $26.95 Buy it from $0.99
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Description: A bold new approach to the art of making tough calls when it really counts Noel Tichy and Warren Bennis have each spent decades studying leadership and advising top CEOs such as GEs Jack Welch and Starbucks Howard Schultz. Now, in their first  More...

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Book details

List price: $26.95
Copyright year: 2007
Publisher: Penguin Publishing Group
Publication date: 11/8/2007
Binding: Hardcover
Pages: 288
Size: 6.50" wide x 9.25" long x 1.25" tall
Weight: 1.606
Language: English

A bold new approach to the art of making tough calls when it really counts Noel Tichy and Warren Bennis have each spent decades studying leadership and advising top CEOs such as GEs Jack Welch and Starbucks Howard Schultz. Now, in their first collaboration, these titans of management redefine the essence of leadership as the ability to make consistently good judgments, especially when the stakes are high, information is limited, and the right call is far from obvious. Leaders add most of their value by the quality of their judgments; every other aspect of leadership is secondary. Judgmentclarifies an important concept that is often misunderstood. Many assume that good judgment is an inborn trait, but Tichy and Bennis show that its actually a skill that can be developed, refined, and nurtured through an organization. The judgment process unfolds in three phases: Before the callhow do you frame the problem? Making the callhow do you decide which route to take? Executing the callhow do you make sure everyone supports the decision and follows through? The authors apply this model to many kinds of judgments, involving people (hiring, firing, promoting); strategy (mergers, new products); and crisis management (ethical dilemmas, business failures). They illustrate their lessons with stories from major companies that have thrived or suffered because of the judgment of senior management. This book will help readers get better at decision making and support better decision making from their bosses and staff.

Warren Bennis was born in the Bronx, New York on March 8, 1925. During World War II, he enlisted in the Army, completed officers' training, and became one of the youngest platoon leaders to serve in Europe. He was awarded both a Purple Heart and a Bronze Star. He received a bachelor's degree from Antioch College in Ohio in 1951 and a doctorate in economics from M.I.T. As an educator, he taught organizational studies at Harvard University, Boston University, and the M.I.T. Sloan School of Management. He was a professor of business administration at The University of Southern California for more than 30 years. He wrote more than 30 books on leadership including On Becoming a Leader, Leaders: Strategies for Taking Charge, and Why Leaders Can't Lead. He also wrote a memoir entitled Still Surprised. He advised several presidents and business executives on the essence of successful leadership including John F. Kennedy, Lyndon B. Johnson, Gerald R. Ford, Ronald Reagan and Howard D. Schultz, the chief executive of Starbucks. Bennis died on July 31, 2014 at the age of 89.

Judgment and Leadership
Framework for Leadership Judgment
Having a Storyline
Character and Courage
People Judgment Calls
People Judgment: CEO Succession
Strategy Judgments
Strategy Judgments at GE
Crisis Judgments
Crisis as a Leadership Development Opportunity
Knowledge Creation
Judgment for Future Generations: The New York City Leadership Academy
Conclusion
Handbook for Leadership Judgment
Acknowledgments
Sources
Index

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