Hidden Power of Social Networks Understanding How Work Really Gets Done in Organizations

ISBN-10: 1591392705
ISBN-13: 9781591392705
Edition: 2004
List price: $39.95 Buy it from $3.00
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Description: A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done-and helps them identify ways they can influence these social networks to improve performance and innovation.In The Hidden Power of  More...

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Book details

List price: $39.95
Copyright year: 2004
Publisher: Harvard Business Review Press
Publication date: 6/2/2004
Binding: Hardcover
Pages: 240
Size: 6.00" wide x 11.00" long x 1.00" tall
Weight: 1.144
Language: English

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done-and helps them identify ways they can influence these social networks to improve performance and innovation.In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"-a technique that visually maps relationships between people in large, distributed groups-apply this powerful tool to management for the first time.Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

JOHN HARRIS is an Associate Professor at the School of Exercise, Leisure and Sport at Kent State University. ANDREW PARKER is Senior Lecturer in Sociology, Department of Sociology, University of Warwick, UK.

Preface
Acknowledgments
How Work Really Gets Done in Organizations
The Hidden Power of Social Networks
Across the Great Divide: Finding and Fixing Critical Disconnects in Organizations
Knowing What We Know: Developing a Sense-and-Respond Organizational Capability
Charged Up: Creating Energy in Organizations
How Managers Manage Social Networks
Pinpointing the Problem: Understanding How Individuals Affect a Network
Building Bridges: Initiating, Developing, and Maintaining Networks
Breaking the Mold: Aligning Organizational Context to Support Social Networks
Uncharted Territory: The Future and Challenges of Networks in Organizations
Conducting and Interpreting a Social Network Analysis
Tools for Promoting Network Connectivity
Notes
Bibliography
Index
About the Authors

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