Implementing Cisco Unified Communications Manage

ISBN-10: 1587142538
ISBN-13: 9781587142536
Edition: 2nd 2012
Authors: Chris Olsen
List price: $72.99
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Description: Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)teaches you how to implement a Cisco Unified Communications Manager solution in a multisite environment, apply a dial plan for a multisite environment, configure survivability for  More...

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Book details

List price: $72.99
Edition: 2nd
Copyright year: 2012
Publisher: Cisco Press
Publication date: 8/23/2011
Binding: Hardcover
Pages: 448
Size: 7.75" wide x 9.50" long x 1.25" tall
Weight: 2.046
Language: English

Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)teaches you how to implement a Cisco Unified Communications Manager solution in a multisite environment, apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure, and implement solutions to reduce bandwidth requirements in the IP WAN.#xA0;The book covers the 8.x release of Cisco Unified Communications Manager (CUCM). Topical coverage includes: implementing multisite deployments, centralized call processing redundancy, bandwidth management, call admission control, call control discovery, intercompany media exchange, and features and applications for multisite deployments. Each chapter ends with questions to help you assess your understanding of what you have read.

Chris Olsen taught statistics at George Washington High School in Cedar Rapids, Iowa, for over 25 years as well as at Cornell College and Grinnell College. Chris is a past member (twice) of the AP Statistics Test Development Committee and has been a table leader at the AP Statistics reading for 11 years. He is a long-time consultant to the College Board and has led workshops and institutes for AP Statistics teachers in the United States and internationally. Chris was the Iowa recipient of the Presidential Award for Excellence in Science and Mathematics Teaching in 1986, a regional awardee of the IBM Computer Teacher of the Year in 1988, and received the Siemens Award for Advanced Placement in mathematics in 1999. Chris is a frequent contributor to and is moderator of the AP Teacher Community online. He is currently a member of the editorial board of "Teaching Statistics." Chris graduated from Iowa State University with a major in mathematics. While acquiring graduate degrees at the University of Iowa, he concentrated on statistics, computer programming, and psychometrics. In his spare time he enjoys reading and hiking. He and his wife have a daughter, Anna, a Caltech graduate in Civil Engineering. She is cofounder and principal engineer at Geosynergy, specializing in the quantification of uncertainty in seismic risk.

Introduction
Identifying Issues in a Multisite Deployment
Multisite Deployment Challenge Overview
Quality Challenges
Bandwidth Challenges
Availability Challenges
Dial Plan Challenges
Overlapping and Nonconsecutive Numbers
Fixed Versus Variable-Length Numbering Plans
Variable-Length Numbering, E.164 Addressing, and DID
Detection of End of Dialing in Variable-Length Numbering Plans
Optimized Call Routing and PSTN Backup
Various PSTN Requirements
Issues Caused by Different PSTN Dialing
Dial Plan Scalability Issues
NAT and Security Issues
Summary
References
Review Questions
Identifying Multisite Deployment Solutions
Multisite Deployment Solution Overview
Quality of Service
QoS Advantages
Solutions to Bandwidth Limitations
Low-Bandwidth Codecs and RTP-Header Compression
Codec Configuration in CUCM
Disabled Annunciator
Local Versus Remote Conference Bridges
Transcoders
Mixed Conference Bridge
Multicast MOH from the Branch Router Flash
Preventing Too Many Calls by CAC
Availability
PSTN Backup
MGCP Fallback
Fallback for IP Phones
Using CFUR to Reach Remote Site Cisco IP Phones During WAN Failure
Using CFUR to Reach Users of Unregistered Software IP Phones on Their Cell Phones
AAR and CFNB
Mobility Solutions
Dial Plan Solutions
Dial Plan Components in Multisite Deployments
Globalized Call-Routing Overview
Globalized Call Routing: Three Phases
Globalized Call Routing Advantages
NAT and Security Solutions
CUBE in Flow-Through Mode
Summary
References
Review Questions
Implementing Multisite Connections
Examining Multisite Connection Options
CUCM Connection Options Overview
Cisco IOS Gateway Protocol Functions Review
Cisco IOS Gateway Protocol Comparison Review
SIP Trunk Characteristics
H.323 Trunk Overview
MGCP Gateway Implementation Review
Cisco IOS Gateway MGCP Configuration Methods Review
Configuring Cisco IOS Gateway for MGCP: Example
H.323 Gateway Implementation
Cisco IOS H.323 Gateway Configuration
CUCM H.323 Gateway Configuration
Trunk Implementation Overview
Gatekeeper-Controlled ICT and H.225 Trunk Configuration
Trunk Types Used by Special Applications
Implementing SIP Trunks
Implementing Intercluster and H.225 Trunks
CUCM Gatekeeper-Controlled ICT and H.225 Trunk Configuration
Summary
References
Review Questions
Implementing a Dial Plan for International Multisite Deployments
Multisite Dial Plan Overview
Dial Plan Requirements for Multisite Deployments with Distributed Call Processing
Dial Plan Scalability Solutions
Implementing Site Codes for On-Net Calls
Digit-Manipulation Requirements When Using Access and Site Codes
Access and Site Code Requirements for Centralized Call-Processing Deployments
Implementing PSTN Access in Cisco IOS Gateways
Transformation of Incoming Calls Using ISDN TON
Implementing Selective PSTN Breakout
Configuring IP Phones to Use Local PSTN Gateway
Implementing PSTN Backup for On-Net Intersite Calls
Digit-Manipulation Requirements for PSTN Backup of On-Net Intersite Calls
Implementing TEHO
TEHO Example Without Local Route Groups
TEHO Example with Local Route Groups
Implementing Globalized Call Routing
Globalized Call Routing: Number Formats
Normalization of Localized Call Ingress on Gateways
Normalization of Localized Call Ingress from Phones
Localized Call Egress at Gateways
Localized Call Egress at Phones
Globalized Call-Routing Example: Emergency Dialing
Considering Globalized Call-Routing Interdependencies
Globalized Call Routing TEHO Advantages
Globalized Call Routing TEHO Example
Summary
References
Review Questions
Examining Remote-Site Redundancy Options
Remote-Site Redundancy Overview
Remote-Site Redundancy Technologies
MGCP Fallback Usage
Basic Cisco Unified SRST Usage
Cisco Unified SIP SRST Usage
CUCME in SRST Mode Usage
Cisco Unified SRST Operation
SRST Function of Switchover Signaling
SRST Function of the Call Flow After Switchover
SRST Function of Switchback
SRST Timing
MGCP Fallback Operation
MGCP Gateway Fallback During Switchover
MGCP Gateway Fallback During Switchback
MGCP Gateway Fallback Process
Cisco Unified SRST Versions and Feature Support
SRST 4.0 Platform Density
Plus (+) Prefix and E.164 Support in Cisco Unified SRST
Support for Multiple MOH Sources
Dial Plan Requirements for MGCP Fallback and SRST Scenarios
Ensuring Connectivity for Remote Sites
Ensuring Connectivity from the Main Site Using Call Forward Unregistered
CFUR Considerations
CFUR Interaction with Globalized Call Routing
CFUR Example Without Globalized Call Routing
CFUR Example with Globalized Call Routing
Keeping Calling Privileges Active in SRST Mode
SRST Dial Plan Example
Summary
References
Review Questions
Implementing Cisco Unified SRST and MGCP Fallback
MGCP Fallback and SRST Configuration
Configuration Requirements for MGCP Fallback and Cisco Unified SRST
Cisco Unified SRST Configuration in CUCM
SRST Reference Definition
CUCM Device Pool
SRST Configuration on the Cisco IOS Gateway
SRST Activation Commands
SRST Phone Definition Commands
SRST Performance Commands
Cisco Unified SRST Configuration Example
MGCP-Gateway-Fallback Configuration on the Cisco IOS Gateway
MGCP Fallback Activation Commands
MGCP Fallback Configuration Example
Dial Plan Configuration for SRST Support in CUCM
SRST Dial Plan of CFUR and CSS
SRST Dial Plan: Max Forward UnRegistered Hops to DN
MGCP Fallback and SRST Dial Plan Configuration in the Cisco IOS Gateway
SRST Dial Plan Components for Normal Mode Analogy
Cisco Unified SRST Dial Plan Dial Peer Commands
SRST Dial Plan Commands: Open Numbering Plans
SRST Dial Plan Voice Translation-Profile Commands for Digit Manipulation
SRST Dial Plan Voice Translation-Rule Commands for Number Modification
SRST Dial Plan Profile Activation Commands for Number Modification
SRST Dial Plan Class of Restriction Commands
SRST Dial Plan Example
Summary
References
Review Questions
Implementing Cisco Unified Communications Manager Express (CUCME) in SRST Mode
CUCME Overview
CUCME in SRST Mode
Standalone CUCME Versus CUCM and CUCME in SRST Mode
CUCME Features
CUCME Features
Other CUCME Features
General Configuration of CUCME
CUCME Basic Configuration
CUCME Configuration Providing Phone Loads
CUCME Configuration for Music On Hold
Additional MOH Sources
Configuring CUCME in SRST Mode
Phone-Provisioning Options
Advantages of CUCME SRST
Phone Registration Process
Configuring CUCME for SRST
CUCME for SRST Mode Configuration
Summary
Reference
Review Questions
Implementing Bandwidth Management
Bandwidth Management Overview
CUCM Codec Configuration
Review of CUCM Codecs
Local Conference Bridge Implementation
Transcoder Implementation
Implementing a Transcoder at the Main Site
Configuration Procedure for Implementing Transcoders
Step 1: Add a Transcoder Resource in CUCM
Step 2: Configure the Transcoder Resource in Cisco IOS Software
Multicast MOH from Remote Site Router Flash Implementation
Multicast MOH from Remote Site Router Flash Region Considerations
Multicast MOH from Remote Site Router Flash Address and Port Considerations
Multicast MOH: Address and Port Increment Example
Implementing Multicast MOH from Remote Site Router Flash
Configuration Procedure for Implementing Multicast MOH from the Remote Site Router Flash
Step 1: Enable Multicast Routing on Cisco IOS Routers
Step 2a: Configure MOH Audio Sources for Multicast MOH
Step 2b: Configure Multicast MOH in CUCM
Step 2c: Enabling Multicast MOH at the Media Resource Groups
Step 3: Enable Multicast MOH from Branch Router Flash at the Branch Router
Step 4a: Configure the Maximum Hops to Be Used for MOH RTP Packets
Step 4b: Use an IP ACL at the IP WAN Router Interface
Step 4c: Disable Multicast Routing on the IP WAN Router Interface
Summary
Reference
Review Questions
Implementing Call Admission Control
CAC Overview
CAC in CUCM
Standard Locations
Locations: Hub-and-Spoke Topology
Locations: Full-Mesh Topology
Configuration Procedure for Implementing Locations-Based CAC
Locations Configuration Example of a Hub-and-Spoke Topology
Step 1: Configure Locations
Step 2: Assign Locations to Devices
RSVP-Enabled Locations
Three Call Legs with RSVP-Enabled Locations
Characteristics of Phone-to-RSVP Agent Call Legs
Characteristics of RSVP Agent-to-RSVP Agent Call Legs
RSVP Basic Operation
RSVP-Enabled Location Configuration
Configuration Procedure for Implementing RSVP-Enabled Locations-Based CAC
Step 1: Configure RSVP Service Parameters
Step 2: Configure RSVP Agents in Cisco IOS Software
Step 3: Add RSVP Agents to CUCM
Step 4: Enable RSVP Between Location Pairs
Automated Alternate Routing
AAR Characteristics
AAR Example Without Local Route Groups and Globalized Numbers
AAR Example with Local Route Groups and Globalized Numbers
AAR Considerations
AAR Configuration Procedure
Step 1: Configure AAR Service Parameters
Step 2: Configure Partitions and CSSs
Step 3: Configure AAR Groups
Step 4: Configure Phones for AAR
SIP Preconditions
CAC Without SIP Preconditions
CAC with SIP Preconditions
SIP Preconditions Operation
SIP Preconditions Call Flow Summary
Fallback from End-to-End RSVP to Local RSVP
SIP Preconditions Configuration Procedure
Step 2a: Configure SIP Profile
Step 2b: Apply SIP Profile to Trunk
H.323 Gatekeeper CAC
H.323 Gatekeeper Used for Call Routing for Address Resolution Only
Using an H.323 Gatekeeper for CAC
H.323 Gatekeeper Also Used for CAC
Provide PSTN Backup for Calls Rejected by CAC
Configuration Procedure for Implementing H.323 Gatekeeper-Controlled Trunks with CAC
Summary
References
Review Questions
Implementing Device Mobility
Issues with Devices Roaming Between Sites
Issues with Roaming Devices
Device Mobility Solves Issues of Roaming Devices
Device Mobility Overview
Dynamic Device Mobility Phone Configuration Parameters
Device Mobility Dynamic Configuration by Location-Dependent Device Pools
Device Mobility Configuration Elements
Relationship Between Device Mobility Configuration Elements
Device Mobility Operation
Device Mobility Operation Flowchart
Device Mobility Considerations
Review of Line and Device CSSs
Device Mobility and CSSs
Examples of Different Call-Routing Paths Based on Device Mobility Groups and Tail-End Hop-Off
Device Mobility Interaction with Globalized Call Routing
Advantages of Using Local Route Groups and Globalized Call Routing
Example of No Globalized Call Routing with a Different Device Mobility Group
Example of No Globalized Call Routing with the Same Device Mobility Group
Globalized Call Routing Example
Device Mobility Configuration
Steps 1 and 2: Configure Physical Locations and Device Mobility Groups
Step 3: Configure Device Pools
Step 4: Configure Device Mobility Infos
Step 5a: Set the Device Mobility Mode CCM Service Parameter
Step 5b: Set the Device Mobility Mode for Individual Phones
Summary
References
Review Questions
Implementing Extension Mobility
Issues with Users Roaming Between Sites
Issues with Roaming Users
Extension Mobility Solves Issues of Roaming Users
CUCM Extension Mobility Overview
Extension Mobility: Dynamic Phone Configuration Parameters
Extension Mobility with Dynamic Phone Configuration by Device Profiles
CUCM Extension Mobility Configuration Elements
Relationship Between Extension Mobility Configuration Elements
CUCM Extension Mobility Operation
Issues in Environments with Different Phone Models
Default Device Profile and Feature Safe
How Cisco Extension Mobility Handles Phone Model Differences
Cisco Extension Mobility and CSSs
Alternatives for Mismatching Phone Models and CSS Implementations
CUCM Extension Mobility Configuration
Step 1: Activate the Cisco Extension Mobility Feature Service
Step 2: Set Cisco Extension Mobility Service Parameters
Step 3: Add the Cisco Extension Mobility Phone Service
Step 4: Create Default Device Profiles
Step 5a: Create Device Profiles
Step 5b: Subscribe the Device Profile to the Extension Mobility Phone Service
Step 6: Associate Users with Device Profiles
Step 7a: Configure Phones for Cisco Extension Mobility
Step 7b: Subscribe the Phone to the Extension Mobility Phone Service
Summary
References
Review Questions
Implementing Service Advertisement Framework (SAF) and Call Control Discovery (CCD)
SAF and CCD Overview
Dial Plan Scalability Issues in Large Networks
Scalable Dial Plan Solution for Large Networks
CCD Overview
SAF Characteristics
SAF Client Types
SAF Message Components
SAF Routing Characteristics
SAF Neighbor Relationships
SAF Client and SAF Forwarder Functions
CCD Characteristics
CCD Services in CUCM
Processing Received Routes in CUCM
CCD Operation
CCD Propagation of HQ Routes
CCD Propagation of BR Routes
CCD Call from HQ to BR
CCD with a Link Failure at BR
CCD for Call from HQ to BR During Link Failure
SAF and CCD Implementation
External SAF Client Configuration Elements
Internal SAF Client Configuration Elements
SAF Forwarder Configuration Procedure
External SAF Client Configuration Procedure
Step 1: Configure SAF Security Profile
Step 2: Configure SAF Forwarder
Step 3: Configure SAF-Enabled SIP Trunk
Step 4: Configure Hosted DN Group
Step 5: Configure Hosted DN Pattern
Step 6: Configure CCD Advertising Service
Step 7: Configure CCD Requesting Service and Partition
Step 8: Configure CCD Blocked Learned Patterns
Step 9: Configure CCD Feature Parameters
Internal SAF Client Configuration Procedure
Step 1: Configure Trunk Profile
Step 2: Configure Directory-Number Blocks
Step 3: Configure Call-Control Profile
Step 4: Configure Advertising Service
Step 5: Configure Requesting Service
Step 6: Configure VoIP Dial Peer
CCD Considerations
Monitoring Learned Routes from CUCM in RTMT
Monitoring Learned Routes in CUCME
CCD PSTN Backup CSS
SRST Considerations
CCD and Static Routing Integration Considerations
Cisco IOS SAF Client Considerations When Using Globalized Call Routing
Solution for PSTN Backup Advertised in E.164 Format Without Leading +
TEHO Considerations
Trunk Considerations When Using Globalized Call Routing
CUCM Clusters and CCD Configuration Modes
Other SAF and CCD Considerations
Summary
References
Review Questions
Answers Appendix
TOC, 9781587142536, 7/12/2011

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