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Preface and Acknowledgements | |
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Introduction: A Step-by-Step Guide to Designing a Pay-for-Performance System | |
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What Is in This Book? | |
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Whit Is Not in This Book? | |
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A Historical Look at Pay for Performance | |
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Major Labor Market Trends | |
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Workforce Trends: Generations Working Side by Side | |
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Multicultural Issues | |
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No Middle Class-The Haves vs. The Have Notes | |
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Now What? | |
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Is Pay for Performance Worth the Trouble? | |
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Components of a Successful Pay-for-Performance System | |
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Organizational Metrics to Gauge Readiness for a Pay-for-Performance Ban | |
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Myths and Facts About Merit Pay | |
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Best Practices in Pay for Performance | |
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Public Sector and Non-profit Organizations | |
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Real-Life Example: A Tale of Two Cities: The Importance of Top Management Support | |
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Compensation Boot Camp: Concepts and Definitions | |
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Sanity Suggestions | |
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Compensation's Role in Human Resource Strategy | |
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Engaging Key Stakeholders to Support the Compensation Strategy | |
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The Payoff of a Pay-for-Performance Compensation Strategy | |
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Important Considerations in Designing a Compensation Strategy | |
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Goals for the Pay-for-Performance System | |
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12 Steps for Designing a Pay-for-Performance System | |
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How to Conduct a Successful Employee Survey | |
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Real-life Example: The Case Study of the Dog Shelter Where Its Bark Was Worse than HP Bite | |
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Compensation Boot Camp: Concepts and Definitions | |
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Sanity Suggestions | |
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The Pay-for-Performance Foundation | |
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The 500-Foot View: Where Are We Going? | |
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Sticky Design Issues | |
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What Are the Best Resources? | |
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When Is an Employee Design Team Not Appropriate? | |
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Compensation Policy Decisions | |
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Pay Secrecy in Private-Sector Companies | |
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The Case of Pay Secrecy: The Need-to-Know Theory | |
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What Is Salary Compression? | |
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Can Pay Compression Be Resolved? | |
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Managing Pay for Performance in Financial Downturns | |
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Create a Three-Year Strategic Plan for Compensation and Benefits | |
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Transformational vs. Transactional Upgrades | |
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Real-Life Example: Swimming with the Sharks | |
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Compensation Boot Camp: Concepts and Definitions | |
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Sanity Suggestions | |
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How to Write a Job Description | |
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Common Uses for a Job Description | |
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Simplifying the Process of Writing Job Descriptions | |
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Enhancing the Quality of Job Descriptions | |
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Gathering Job Description Information | |
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Tips for Writing Job Descriptions | |
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Suggestions for the Supervisor Review Process | |
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Common Issues that Arise During the Supervisor Review | |
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The Necessity of Management Approval | |
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Editing the Job Description: The Final Check | |
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The FLSA Puzzle: Is the Position Non-Exempt or Exempt? | |
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Job Descriptions and the Americans with Disabilities Act (ADA) | |
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How to Keep Job Descriptions Up-to-Date | |
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Employee Job Description Input Form | |
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Real-Life Example: The Case of the Fishing Company Managers Who Hated Paperwork | |
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Tips and Takeaways | |
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Compensation Boot Camp: Job Description Terms and Job Analysis Methods | |
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Sanity Suggestions | |
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Make Sure Employees Are in the Right Salary Range | |
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External Equity-The Market Study | |
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How to Prepare for a Market Study | |
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Major Sources of Salary Information | |
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How to Make the Salary Survey Decision | |
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How to Use Salary Survey Information | |
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How to Match the Organization's Jobs to Its Pay Surveys | |
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Market Survey Tips | |
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Matching Jobs Like a Compensation Professional | |
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Example | |
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Quality Assurance: The Critical Last Step | |
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Make Sure the Salary Plan Fits the Organization | |
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Internal Equity Challenges | |
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Real-Life Examples: The Case of the Complex Collection | |
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The Case of the Difficult Blood Draw | |
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The Case of the Life-Saving Social Worker | |
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Steps for Completing an Internal Equity Review | |
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Job Ranking | |
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Real-Life Example | |
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Point-Factor Internal Equity System | |
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Point-Factor System Advantages and Disadvantages | |
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Steps for Designing a Point-Factor System | |
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How to Create Salary Grades | |
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Pay Range Widths: What Do You Need to Know? | |
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Progression Between Salary Grades | |
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Real Life-Examples: The Case of a Nice Title, But No Raise | |
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The Tale of the Housekeeper vs. Janitor Market Pay | |
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The Case of the Mysteriously Underpaid Tech Support Department | |
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Compensation Boot Camp: Terms: Market Study | |
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Sanity Suggestions | |
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Performance Appraisal: An Essential Step to Pay for Performance | |
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Where Do We Stand? | |
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What Is the Bottom Line? | |
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Coaching-A Unique Opportunity to Change an Employee's Life | |
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Real-Life Examples: The Case of the 20-Something Employee | |
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The Case of the Drinking Employee | |
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Steps far Making the Final Link to Pay for Performance | |
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Real-Life Examples: The Case of the "Drive-thru Performance Appraisal" | |
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The Once-in-a-Lifetime Thank-You | |
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Sanity Suggestions | |
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How to Design, Update and Maintain the New Compensation System | |
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How to Update a Salary Han for New Jobs | |
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Real-Life Example: The Case of the Manager's Clever Work Around for More Employee Pay | |
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Salary and Benefit Information as Part of the Annual Budgeting Process | |
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Compa-ratio Examples | |
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Administration of the New Compensation System | |
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Promotional Adjustments | |
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Approvals of Compensation Decisions | |
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Maintaining the Pay-for-Performance Link in Hard Times | |
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Real-Life Example: The Case of the Employees in the Wrong Place | |
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Compensation Boot Camp: Compensation Administration Terms | |
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Sanity Suggestions | |
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Next Steps | |
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End Notes | |
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Index | |
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About the Author | |
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Figures | |
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Key Stakeholders of a Pay System | |
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Market Position Choices | |
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Pay Policies: Advantages and Disadvantages | |
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Roles for Employee Compensation Committee | |
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Work Plan for a Small Company in a Mid-size City | |
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Salary Survey Market Data Choices | |
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Relevant Labor Market | |
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Three Major Types of Salary Survey Choices | |
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Suggested Annual Salary Increase Guidelines for FY 2009 | |
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Compensation Forecasting & Budgeting Process | |
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Tools | |
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Compensation Philosophy Questionnaire | |
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Employee Guidelines for Writing Excellent Job Descriptions | |
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Action Verb Examples | |
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Job Description Questionnaire (Non-exempt) | |
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Job Description Questionnaire (Exempt) | |
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Completed Job Description Questionnaire (Exempt) | |
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ABC Company Official Job Description (Exempt) | |
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Job Description Resource List | |
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Part A: Market Survey Summary Sample | |
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Part B: ABC Company List of Exempt Jobs by Grade | |
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Sample Salary Range Structures | |
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ABC Company Salary Administration Manual | |
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CD-ROM Tools | |
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Compensation Philosophy Questionnaire | |
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Employee Guidelines for Writing Excellent Job Descriptions | |
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Action Verb Examples | |
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Job Description Questionnaire (Non-exempt) | |
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Job Description Questionnaire (Exempt) | |
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Completed Job Description Questionnaire (Exempt) | |
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ABC Company Official Job Description (Exempt) | |
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Job Description Resource List | |
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Part A: Market Survey Summary Sample | |
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Part B: ABC Company List of Exempt Jobs by Grade | |
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Sample Salary Range Structures | |
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ABC Company Salary Administration Manual | |
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How to Achieve a Successful Employee Survey | |
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Completed Job Description Questionnaire (Non-exempt) | |
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ABC Company Official Job Description (Non-exempt) | |
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Sample Point-Factor System | |
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Sample Custom Salary Survey | |
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Sample Performance Appraisal #1 | |
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Sample Performance Appraisal #2 | |
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How to Deliver Quality Performance Appraisals | |
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Compensation Survey | |