Working Knowledge How Organizations Manage What They Know

ISBN-10: 1578513014
ISBN-13: 9781578513017
Edition: 2nd 2000
List price: $25.00 Buy it from $3.00
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Description: Thomas Davenport, author of the bestselling Process Innovation, shows how to exploit the full potential of an organisation's most valuable asset - the collective knowledge of its people.

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Book details

List price: $25.00
Edition: 2nd
Copyright year: 2000
Publisher: Harvard Business Review Press
Publication date: 5/1/2000
Binding: Paperback
Pages: 224
Size: 6.25" wide x 9.75" long x 0.75" tall
Weight: 0.682

Thomas Davenport, author of the bestselling Process Innovation, shows how to exploit the full potential of an organisation's most valuable asset - the collective knowledge of its people.

Acknowledgments
Introduction
What Do We Talk about When We Talk about Knowledge
The Promise and Challenge of Knowledge Management
Knowledge Generation
Knowledge Codification and Coordination
Knowledge Transfer
Knowledge Roles: The Chief Knowledge Officer and Beyond
Technologies for Knowledge Management
Knowledge Management Projects in Practice
The Pragmatics of Knowledge Management
Notes
Index
About the Authors

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