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| Introduction to Computer Repair Overview Safety | |
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| Note Technician Qualities Basic Computer | |
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| Parts External Connectivity Video Port USB Port Parallel | |
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| Port Serial Port Mouse and Keyboard Ports Wireless | |
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| Input Devices Mouse and Keyboard Preventive | |
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| Maintenance Keyboard Troubleshooting Other | |
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| Input Devices Sound Card Ports IEEE 1394 | |
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| Port Network Ports Modem Ports Pros and Cons of Integrated | |
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| Motherboards Docking Station and Port Replicator | |
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| On the Motherboard Microprocessor Overview | |
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| Microprocessor Basics Intel Processors AMD Processors | |
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| Speeding Up Processor Operations Overview | |
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| Cache Clocking Dual and Quad Processors Sockets and Slots | |
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| Processor Cooling Installing Microprocessors Overclocking Microprocessors MMX, SSE, and 3DNOW! | |
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| Expansion Slots ISA (Industry Standard Architecture) | |
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| PCI (Peripheral Component Interconnect) | |
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| AGP (Accelerated Graphics Port) | |
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| PCI-E (Peripheral Component Interconnect-Express) | |
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| PCI for the Laptop More Motherboard Connectors Proprietary Expansion | |
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| Slots Chipsets Types of Motherboards Upgrading and Replacing | |
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| Motherboards Motherboard Troubleshooting Soft Skills-Active Listening | |
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| System Configuration Configuration | |
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| Overview Setup Software Flash BIOS CMOS Memory BIOS | |
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| Configuration Settings Batteries Laptop and Device | |
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| Batteries Replacing a Battery Plug and Play Configuration through Switches | |
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| Other Configuration Parameters IRQ (Interrupt Request) PCI Interrupts I/O (Input/Output) Addresses | |
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| DMA Channels Memory Addresses Configuration Overview Configuration of ISA Adapters | |
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| More about Plug and Play Configuration of PCI, AGP, and PCI-E Adapters Configuration of PC Cards | |
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| Installing a USB Device USB Troubleshooting Installing an IEEE 1394 (FireWire) Device IEEE 1394 | |
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| Troubleshooting Infrared Devices Soft Skills-A Good Technician Quality: One Thing at a Time | |
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| Disassembly and Power Disassembly Overview Electrostatic Discharge (ESD) | |
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| EMI (Electromagnetic Interference) EMI (Electromagnetic Interference) | |
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| Disassembly Tools Reassembly Cables and Connectors | |
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| Hard Drives Laptop Travel and Storage Preventive | |
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| Maintenance Basic Electronics Overview Electronic | |
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| Terms Power Supply Overview Power Supply Form Factors | |
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| Purposes of a Power Supply Power Supply Voltages APM (Advanced Power Management) and ACPI (Advanced Configuration and Power Interface) | |
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| Replacing or Upgrading a Power Supply Power | |
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| Supply Problems Symptoms of Power Supply Problems | |
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| Adverse Power Conditions Adverse Power Protection | |
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| Surge Protectors Line Conditioners Uninterruptible Power Supply (UPS) | |
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| Standby Power Supply (SPS) Phone Line Isolator Electrical Fires Computer Disposal/Recycling Soft Skills-Written Communications Skills | |
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| Logical Troubleshooting Troubleshooting | |
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| Overview Recreate the Problem Hardware or Software Divide and Conquer | |
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| Repair the Problem or Go Back to Test Another | |
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| Theory Test the Solution and Document Soft Skills-Provide Feedback to the User | |
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| Memory Memory Overview Memory Physical Packaging Planning the Memory | |
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| Installation Planning the Memory Installation-Memory Technologies Planning the Memory | |
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| Installation-Memory Features Planning for Memory-The Amount of Memory to Install Planning for Memory-How Many of Each Memory Type? | |
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| Planning for Memory-Research and Buy Laptop Memory Installing | |
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| Memory Overview Removing/Installing a DIP Chip Removing/Installing a DIMM/RIMM Adding More Cache/RAM Windows 9X/NT/2000/XP | |
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| Disk Caching Monitoring Memory Usage Under Windows Old Applications Under NT Workstation/2000/XP Troubl$$$> | |