Love 'Em or Lose 'Em Getting Good People to Stay

Name: Love 'Em or Lose 'Em Getting Good People to Stay
Availability: InStock
ISBN: 9781576755570

ISBN-10: 1576755576

ISBN-13: 9781576755570

Edition: 4th 2008

Authors: Beverly Kaye, Sharon Jordan-Evans

List price: $24.95

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With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today's companies have applied their retention strategies and increased their retention rates. The chapters are arranged alphabetically, from "Ask" to "Zenith." Each chapter includes a series of to-do lists, company examples, and an "alas" story drawn from the authors' personal experiences. This edition features new tips and to-do lists, new stories, and additional research from the media and…

Book details

List price: $24.95
Edition: 4th
Copyright year: 2008
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 5/12/2008
Binding: Paperback
Pages: 328
Size: 8.25" wide x 9.25" long x 1.25" tall
Weight: 1.584
Language: English

Sharon Jordan-Evans is president of the Jordan Evans Group and is a pioneer in the field of employee engagement and retention. She is a sought-after keynote speaker for Fortune 500 companies such as American Express, Boeing, Disney, Microsoft, Lockheed, Monster, and Universal Studios. Author Residence: Cambria, CA



Preface


Acknowledgments


Introduction: A.J.'s Exit



Ask What Keeps You?: Do you know what they want?



Buck It Stops Here: Who's in charge of keeping them?



Careers Support Growth: Are you building their future or are you in the way?



Dignity Show Respect: Do they know that you respect them?



Enrich Energize the Job: Do your people have to leave to find growth and challenge?



Family Get Friendly: Avoid making your employees choose between work and family life.



Goals Expand Options: There are five career paths other than up



Hire Fit Is It: Make a match or start from scratch



Information Share It: Do you have it? Do you hoard it?



Jerk Don't Be One: Are you one?



Kicks Get Some: Are we having fun yet?



Link Create Connections: If you build them, they will stay



Mentor Be One: Are they learning from you?



Numbers Run Them: Calculate the cost of loss



Opportunities Mine Them: Will they find them inside or outside?



Passion Encourage It: Help them find the work they love-without leaving



Question Reconsider the Rules: Which will you keep: the rules or the people?



Reward Provide Recognition: Which matters more: praise or pay?



Space Give It: Are your people on a short leash?



Truth Tell It: The truth hurts-or does it?



Understand Listen Deeper: When you tune out, you lose out-and they move out



Values Define and Align: What matters most?



Wellness Sustain It: Are they sick or tired?



X-Ers and Other Generations: Handle with Care, They are different. Can you keep them?



Yield Power Down: Give it up to keep them



Zenith Go for it: Test your Retention Engagement Index


Top Ten Pushbacks


Got More?


Notes


Index


About the Authors