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Solving Tough Problems An Open Way of Talking, Listening, and Creating New Realities

ISBN-10: 1576754642
ISBN-13: 9781576754641
Edition: 2nd 2007
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Description: Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed,  More...

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Book details

List price: $17.95
Edition: 2nd
Copyright year: 2007
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 8/1/2007
Binding: Paperback
Pages: 168
Size: 5.75" wide x 8.75" long x 0.50" tall
Weight: 0.704
Language: English

Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather, a very personal story of the author's progress from a young "expert" convinced of the need to provide cold, "correct" answers to an effective facilitator of positive change - by learning how to create environments that enable new ideas and creative solutions to emerge. The book explores the connection between individual learning and institutional change, and how leaders can move beyond politeness and formal statements, beyond routine debate and defensiveness, toward deeper and more productive dialogue. Both tough and inspiring, the book explores models, technologies, and examples that foster and facilitate "dialogues of the heart."

Foreword
Introduction: The Problem with Tough Problems
Tough Problems
"There Is Only One Right Answer"
Seeing the World
The Miraculous Option
Talking
Being Stuck
Dictating
Talking Politely
Speaking Up
Only Talking
Listening
Openness
Reflectiveness
Empathy
Creating New Realities
Cracking Through the Egg Shell
Closed Fist, Open Palm
The Wound That Wants to Be Whole
Conclusion: An Open Way
Notes
Bibliography
Index
About the Author

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