Seeing Systems Unlocking the Mysteries of Organizational Life

ISBN-10: 1576754553
ISBN-13: 9781576754559
Edition: 2nd 2007 (Revised)
Authors: Barry Oshry
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Book details

List price: $32.95
Edition: 2nd
Copyright year: 2007
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 8/1/2007
Binding: Paperback
Pages: 304
Size: 7.50" wide x 8.75" long x 0.75" tall
Weight: 1.430
Language: English

Preface to the Second Edition
Prologue: Overcoming System Blindness
Seeing the Big Picture
When We Don't See the Big Picture
Pinball
The Manager of the Heart
The Mystery of the Swim
Seeing the Local Picture
"Stuff" Happens
From Spatial Blindness to Spatial Sight
Seeing Context
The "Truth" About Jack
Charlotte Is a Problem
Center Ring or Side Show?
Times Out of Time: Seeing the Whole
The TOOT Dilemma
From Temporal Blindness to Temporal Sight
The Invisible Histories of the Swims We Are In
History's Burst of Illumination
Bart and Barb: A System Evolves...Perfectly
"Anthropology" or Mick Gets Wiped Out
Applied Anthropology: Unraveling System History
Summary
Seeing Patterns of Relationship
Relational Blindness
What About All the Drama?
The Dance of Blind Reflex
From Relational Blindness to Relational Sight
Three Patterns of Relationship
One Wakes, the Other Sleeps
The Top/Bottom Dance of Blind Reflex
It Takes Two to Tango...or Does It?
Let's Declare Bankruptcy: Transforming the Top/Bottom Dance
The Universal Civics Course
The End/Middle/End Dance of Blind Reflex
Daniel: Mutant in the Middle Space
Organizations in the Middle
The Provider/Customer Dance of Blind Reflex
Overcontrol or Transformation: The Mutant Customer
The Unfairly Judged Professor (and the Righteously Done-to Students)
Abused and Misused in the Space of Service
The Web of Relationships
How to Clean Sidewalks: It's a Matter of Being
Resistance or The Sound of the Old Dance Shaking
How We Can See the Dance
Summary
Seeing Patterns of Process
Process Blindness
Are You Sure You Have It All?
Turf Warfare, Alienation, and GroupThink: The Dance of Blind Reflex Continued
Relationship Breakdowns in a Nutshell
From Process Blindness to Process Sight
Territorial Tops: Stuck on Differentiation
The Success of a Business, the Failure of Its Partners
Learning from Experience: A Good Second Marriage
Help! No Recovering Top Groups Sighted
Advice for the Top Team
Alienated Middles: Stuck on Individuation
Alienation Among the Middles
Can Alienated Middles Become a Powerful System?
Mutant Middle Groups
How to Create Powerful Middle Teams
Bottom GroupThink: Stuck on Integration
Immigrant Martha Has a Breakdown
Where Is Everyone? A Mutant Bottom Group
Power Is Managing Differentiation
Creating Powerful Bottom Groups
The Politics of System Processes
Huddlers and Humanists...Enough With Consensus!
Amebocytes and Slugs: The Politics of Individuation and Integration
The Politics of Gender
Or Would You Rather Be an Earthworm? Societal Implications of Differentiation and Homogenization
Differentiation: Inquiry or Warfare?
An Ode to Homogenization
The Challenge of Robust Systems
The Dominants and the Others
Robust System Processes
The Dance of the Robust System: Ballet Notes
A Remarkable, If Somewhat Premature Epiphany
Summary
Seeing Uncertainty
The Emergence of Organizational Positions
Individuals in Uncertainty
Individuals Facing and Escaping from Organizational Uncertainty
A Mutant Moment in the Middle
Dancing in and out of the Tunnel of Limited Options
His Magic Consultant Card #2
Groups in Uncertainty
Groups Facing and Escaping from Uncertainty
How to Transform Oppositional Struggles into Multifaceted Flexible Teams
Facing and Escaping the Uncertainties of Existence
Not All Possibilities Are Possible
Coping with Uncertainty Through Mythos and Logos
Summary
The Next Act-Seeing More
Epilogue: A Continuing Revolution
Notes
About the Author

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