Evaluating Training Programs The Four Levels

ISBN-10: 1576753484
ISBN-13: 9781576753484
Edition: 3rd 2006 (Revised)
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Description: Evaluating Training Programs provides a comprehensive guide to Donald Kirkpatrich's classic Four Level Model-the most widely used approach to training evaluation in the corporate, government, and academic worlds. This updated edition includes new  More...

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Book details

List price: $47.95
Edition: 3rd
Copyright year: 2006
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 1/1/2006
Binding: Hardcover
Pages: 379
Size: 6.75" wide x 9.25" long x 1.25" tall
Weight: 1.386
Language: English

Evaluating Training Programs provides a comprehensive guide to Donald Kirkpatrich's classic Four Level Model-the most widely used approach to training evaluation in the corporate, government, and academic worlds. This updated edition includes new case studies of how the model is being used successfully in a wide range of programs and organizations. It also includes new chapters on using e-Learning and the Balanced Scorecard to increase the chances of learning being translated into behavior. Book jacket.

David Basarab is the founder of V.A.L.E. Consulting, a training and learning evaluation consultancy, and co-author of "The Training Evaluation Process." David's work focuses on learning and training strategies.  David has decades of experience in learning and managing the education of global executives and has designed and taught programs for leadership and general management, sales training and customer software applications.   In 2005, David was awarded the "2005 Learning Innovation Award" from Chief Learning Officer Magazine and was featured in a Wall Street Journal article on using business simulations in leadership development.  David also led the Pitney Bowes Employee Development and Performance organization for U.S. sales to a top ranking as one of Training magazine's "Top 100 for 2005." Foreword authors Donald and James Kirkpatrick are the authors of Implementing the Four Levels, and Transferring Learning to Behavior.

Foreword
Foreword to the Third Edition
Preface
Concepts, Principles, Guidelines, and Techniques
Evaluating: Part of a Ten-Step Process
Reasons for Evaluating
The Four Levels: An Overview
Evaluating Reaction
Evaluating Learning
Evaluating Behavior
Evaluating Results
Implementing the Four Levels
Managing Change
Using Balanced Scorecards to Transfer Learning to Behavior
So How Is E-Learning Different?
Case Studies of Implementation
Developing an Effective Level 1 Reaction Form: Duke Energy Corporation
Evaluating a Training Program for Nonexempt Employees: First Union National Bank
Evaluating a Training Program on Developing Supervisory Skills: Management Institute, University of Wisconsin
Evaluating a Leadership Training Program: Gap Inc.
Evaluating a Leadership Development Program: U.S. Geological Survey
Evaluating a Leadership Development Program: Caterpillar, Inc.
Evaluating Desktop Application Courses: Pollak Learning Alliance (Australia)
Evaluating an Orientation Program for New Managers: Canada Revenue Agency, Pacific Region
Evaluating Training for an Outage Management System: PacifiCorp
Evaluating a Coaching and Counseling Course: Grupo Iberdrola (Spain)
Evaluating a Performance Learning Model: Defense Acquisition University
Evaluating an Information Technology Skills Training Program: The Regence Group
Evaluating a Performance Improvement Program: Toyota Motor Sales, U.S.A., Inc.
Evaluating a Career Development Initiative: Innovative Computer, Inc.
Evaluating the Four Levels by Using a New Assessment Process: Army and Air Force Exchange Service (AAFES)
Evaluating a Training Program at All Four Levels: Cisco Systems, Inc.
Index
The Authors

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