Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise

ISBN-10: 1576753417
ISBN-13: 9781576753415
Edition: 2nd 2007 (Revised)
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Description: This revised and expanded version of "Analysis for Improving Performance" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development  More...

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Book details

List price: $34.95
Edition: 2nd
Copyright year: 2007
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 2/28/2007
Binding: Paperback
Pages: 264
Size: 6.00" wide x 9.25" long x 1.00" tall
Weight: 1.408
Language: English

This revised and expanded version of "Analysis for Improving Performance" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within "Analysis for Improving Performance" will help make sure that workplace performance improvement efforts really work.

Linking improvement programs to important organizational goals
Theoretical foundation of performance improvement
Case study of analysis for performance improvement
Concepts for diagnosing performance
The performance diagnosis process
Constructing a performance improvement proposal
Documenting and improving work processes
Data collection methods
The nature of workplace expertise
Documenting job descriptions
Developing task inventories
Documenting process-referenced tasks
Detailing procedural tasks
Detailing system tasks
Detailing knowledge tasks
Organizing and prioritizing analysis work for maximum performance impact
From analysis to performance improvement

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