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| History and Introduction | |
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| Introduction | |
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| Supply Chain Management Evolution | |
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| Power of Supply Chain Management | |
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| What Is New about Supply Chain Management? | |
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| Collaborative Planning | |
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| How to Implement Supply Chain Management | |
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| Examining the Basics of Supply Chain Management | |
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| Fundamental Concepts | |
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| Management Basics | |
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| The Manager's Role | |
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| Strategy | |
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| Competitive Advantage | |
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| Volume and Process Choice | |
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| Order-Winning Characteristic | |
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| Order-Qualifying Characteristic | |
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| Order-Losing Characteristic | |
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| Four Competitive Priorities | |
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| Design for Manufacturability | |
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| Performance Measures | |
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| Net Profit | |
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| Break-Even Point | |
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| Cash Flow | |
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| Return on Investment (ROI) | |
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| Internal Measurements | |
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| Supply Chain Performance Measures | |
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| Variance and Dependent Events | |
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| What Is Variance? | |
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| Dependent Events | |
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| Interaction of Variance and Dependent Events | |
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| Importance of Variance in the Supply Chain | |
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| Basics of Quality Management | |
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| Definition of Quality | |
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| Juran's Quality Trilogy | |
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| Total Quality Management | |
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| The 7 Quality Control Tools | |
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| Summary | |
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| Operating Environments | |
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| Customer Order Lead Time | |
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| Process Choice and Layout | |
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| Capacity Decisions | |
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| Bottlenecks | |
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| Summary | |
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| Basics of Constraints Management | |
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| Protective Capacity | |
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| Types of Constraints | |
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| Drum-Buffer-Rope | |
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| The Five Focusing Steps | |
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| Summary | |
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| Customer Order Cycle | |
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| The Customer Linkage | |
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| Forecasting | |
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| Common Forecasting Methods | |
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| Demand Management | |
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| Design and Management of the Transformation | |
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| Review of Volume and Layout Decisions | |
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| Manufacturing Planning and Control Systems | |
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| Influence of Supply Chain on Demand Management | |
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| Detailed Material Planning | |
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| Detailed Capacity Planning | |
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| Just-in-Time (JIT) | |
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| Managing for Improvement in the Supply Chain | |
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| Planning, Controlling, and Improving the Supply Chain | |
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| Total Productive Maintenance | |
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| Continuous Improvement | |
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| Focused Factory--JIT tool | |
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| Simplification | |
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| Standardization | |
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| The Synchronized Supply Chain | |
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| Playing "The Beer Game" | |
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| There Is a Solution | |
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| The Same Solution Will Apply to Any Supply Chain | |
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| Partnering with Suppliers | |
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| Supplier Relationships | |
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| Supplier Involvement | |
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| Quality Management | |
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| Quality Function Deployment (QFD) | |
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| ISO 9000 Quality Management System | |
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| QS 9000 | |
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| Malcolm Baldrige National Quality Award | |
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| Standard Problem-Solving Methods | |
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| Work Teams | |
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| Cross-Functional Work Team | |
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| Self-Directed Work Team | |
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| Empowerment | |
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| Benefits of Teams | |
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| Materials Management | |
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| Little's Law | |
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| Inventory Management | |
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| Types of Inventory | |
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| Inventory Policy | |
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| Order Quantity Rules | |
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| Inventory Classification | |
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| Cycle Counting | |
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| Materials Requirements Planning | |
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| Purchasing and Distribution | |
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| Purchasing Cycle | |
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| Supply Problems | |
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| Logistics | |
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| Integrated Logistics | |
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| Information Technology and Supply Chain Management | |
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| Internal Data Integration | |
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| Advanced Planning Systems | |
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| ERP and the Internet | |
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| Electronic Commerce on the Internet | |
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| Barriers to Using the Internet in Supply Chain Integration | |
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| Dell Computer's Factory | |
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| MIS Implementation | |
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| Summary | |
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| References and Further Reading | |
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| Index | |