Accidental Library Manager

ISBN-10: 1573872105
ISBN-13: 9781573872102
Edition: 2005
List price: $29.50 Buy it from $4.41
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Book details

List price: $29.50
Copyright year: 2005
Publisher: Information Today, Incorporated
Binding: Perfect 
Pages: 362
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 1.144
Language: English

Acknowledgmentsp. ix
About the Web Pagep. xi
Introductionp. xiii
Becoming a Library Managerp. 1
Library Skills and Managerial Challengesp. 3
Sidebar: Rachel's Laws of Library Managementp. 4
Making That Transitionp. 5
What a Library Manager Doesp. 10
Women in Managementp. 11
Nonlibrarians as Library Managersp. 13
Paraprofessional Managersp. 13
Volunteer Managersp. 14
Nonlibrarians (New to Libraries)p. 15
Managing Yourselfp. 17
Charting a Management Pathp. 19
Sidebar: Some Suggested Sources for Reading on Management Issuesp. 24
Notesp. 26
Recommended Readingp. 27
Levels of Managementp. 29
Directorsp. 31
Sidebar: Interview with Meredith Goinsp. 32
Assistant Directorsp. 37
Department Headsp. 37
Supervisorsp. 39
Co-Managersp. 40
Sidebar: Interview with Valerie Viersp. 40
One Person Library (OPL) Managersp. 43
Sidebar: Interview with Judith Siessp. 44
Project Managersp. 51
Other Managersp. 53
Differing Institutionsp. 54
Notesp. 55
Recommended Readingp. 55
Managing People: Personnel Issuesp. 57
Hiringp. 60
Interviewingp. 65
Coordinating and Schedulingp. 68
Reviewingp. 71
Promotingp. 74
Reprimanding...and Firingp. 75
Professional Developmentp. 79
Core Competenciesp. 81
Trainingp. 82
Mentoringp. 86
Notesp. 87
Recommended Readingp. 88
Managing People: Managing Different Groupsp. 91
Diversity Issuesp. 93
Managing Across Generationsp. 95
Managing Diversityp. 100
Managing Different Groupsp. 104
Managing Professionalsp. 104
Managing Paraprofessionalsp. 105
Managing Students, Volunteers, Temps, Contractors and Internsp. 106
Managing Mixed Groupsp. 109
Managing Customersp. 110
Notesp. 111
Recommended Readingp. 111
Managing People: Communication and Leadershipp. 113
Communicationp. 114
Technologyp. 120
Meetingsp. 121
Conflict Resolutionp. 125
Building Relationshipsp. 127
Leadershipp. 128
Delegationp. 129
Motivationp. 131
Goal Settingp. 136
Coachingp. 137
Team Building and Collaborationp. 138
Decision Makingp. 140
Notesp. 142
Recommended Readingp. 142
What Library Staff Wantp. 145
Potential Pitfallsp. 146
Preferred Patternsp. 156
Notesp. 166
Recommended Readingp. 166
Managing Facilities and Technologyp. 167
Systems Managementp. 168
Facilities and Collections Managementp. 170
Facilities Managementp. 171
Collection Managementp. 176
Outsourcingp. 178
Notesp. 180
Recommended Readingp. 180
Managing Changep. 183
Your Change Optionsp. 184
Internal vs. External Changesp. 185
Ongoing Change vs. Crisis Managementp. 186
Overcoming Resistance to Changep. 187
Encouraging Innovationp. 190
Technostressp. 192
Strategic Planningp. 194
Notesp. 200
Recommended Readingp. 200
Managing Moneyp. 203
Accountingp. 205
Budgetingp. 207
Doing More With Lessp. 213
Getting Morep. 215
Fundraisingp. 216
Referendap. 217
Grantsp. 218
Donationsp. 220
Partnershipsp. 221
Fee for Servicep. 221
Making Your Casep. 222
Statistics and Performance Measuresp. 224
Notesp. 225
Recommended Readingp. 226
Managing Upward and Outwardp. 229
Your Own Managerp. 231
Your Peersp. 234
Your Communityp. 235
Your Institutionp. 241
Library Boardsp. 242
Unionsp. 244
Politicsp. 246
Marketing, PR, and Advocacyp. 249
The Pressp. 251
Networkingp. 252
Sidebar: Associations for Library Managersp. 253
Notesp. 255
Recommended Readingp. 255
Theories of Managementp. 259
Management Theories and Principlesp. 261
Benevolent Neglectp. 262
Chaos Theory (Complexity Theory)p. 262
Contingency Theoryp. 263
Dimensional Theory of Behaviorp. 263
Diversity Equals Strengthp. 263
Emotional Intelligencep. 264
FISH!p. 264
Franklin-Covey (7 Habits of Highly Effective People)p. 265
The Golden Rulep. 265
Herzberg's Theory of Motivationp. 266
Jazz Combop. 266
ISO 9000p. 267
Lead by Examplep. 267
Learning Organizationsp. 268
Management by Objectivesp. 268
Management by Walking Aroundp. 269
Maslow's Hierarchy of Needsp. 269
McGregor's Theory of X and Yp. 270
Myers-Briggsp. 271
The Pareto Principle (80/20 Rule, Pareto's Law)p. 271
Participatory Managementp. 273
The Peter Principlep. 273
Ranganathan's Lawsp. 274
Reverse Hierarchyp. 274
Risk Managementp. 275
Scientific Managementp. 275
Servant Leadershipp. 276
Six Sigmap. 276
Strategic Managementp. 277
Systems Theoryp. 277
Team-Based Management (Teamwork)p. 277
Total Quality Management (TQM)p. 278
Classic Management Titlesp. 280
Notesp. 285
Recommended Readingp. 285
Philosophical, Legal, and Ethical Issuesp. 289
Privacyp. 291
Business Ethicsp. 293
Intellectual Freedom and Censorshipp. 294
Copyrightp. 295
Personnel/Labor Law Issuesp. 297
Managing Legal Issuesp. 298
Setting Policiesp. 299
Notesp. 300
Recommended Readingp. 300
Where to Go from Herep. 303
Defining Goalsp. 304
Sidebar: Selected Professional Development Opportunitiesp. 305
Stepping Backp. 307
Sidebar: Interview with Priscilla Shontzp. 309
Staying Putp. 313
Lateral Movesp. 315
Moving Upp. 315
Sidebar: Interview with Mary Perganderp. 316
Changing Fieldsp. 322
Going Solop. 322
Managing Stress and Burnoutp. 323
Notesp. 328
Recommended Readingp. 328
Conclusionp. 331
Library Management Surveysp. 333
Web Sitesp. 339
About the Authorp. 345
Indexp. 347
Table of Contents provided by Rittenhouse. All Rights Reserved.

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