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| Conceptual Foundations | |
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| Intercultural Communication: An Introduction | |
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| Why Study Intercultural Communication? | |
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| Global Diversity Trends | |
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| Domestic Diversity Trends | |
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| Interpersonal Learning Opportunities | |
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| What Is Intercultural Communication? | |
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| Conceptualization of Culture | |
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| Conceptualization of Intercultural Communication | |
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| Intercultural Communication: Five Core Assumptions | |
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| Mindful Intercultural Communication: An Identity Negotiation Perspective | |
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| The Identity Negotiation Perspective | |
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| The Theoretical Background | |
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| Primary Identity Domains | |
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| Situational Identities | |
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| Summary | |
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| The Identity Negotiation Theory | |
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| Core Theoretical Assumptions | |
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| Assumptions 1-4 | |
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| Assumptions 5 and 6 | |
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| Assumption 7 | |
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| Assumption 8 | |
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| Mindful Intercultural Communication | |
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| Threefold Outcomes of Mindful Intercultural Communication | |
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| Mindful Intercultural Communication: Criteria and Components | |
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| The Intercultural Communication Process: Dissimilar Assumptions | |
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| Value Orientations and Intercultural Encounters | |
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| Classical Value Orientations | |
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| Basic Assumptions | |
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| People-Nature Value Orientation | |
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| Temporal Orientation | |
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| Human Nature Orientation | |
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| Activity Orientation | |
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| Relational Orientation | |
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| Cross-Cultural Organizational Value Dimensions | |
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| Individualism-Collectivism: The Core Dimension | |
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| The Power Distance Dimension | |
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| The Uncertainty Avoidance Dimension | |
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| The Masculinity and Femininity Dimension | |
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| The Confucian Dynamism Dimension | |
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| Loose and Tight Social Structures | |
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| Values, Self-Conception Consequences, and Interaction | |
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| Independent and Interdependent Self-Construal | |
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| Personal and Collective Self-Esteem | |
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| Universalistic-Based versus Particularistic-Based Interaction | |
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| Summary | |
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| Recommendations | |
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| Mindful Intercultural Verbal Communication | |
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| Human Language: A Coherent System | |
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| Arbitrariness | |
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| Multilayered Rules | |
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| Speech Community | |
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| Languages across Cultures: Diverse Functions | |
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| The Group Identity Function | |
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| The Perceptual Filtering Function | |
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| The Cognitive Reasoning Function | |
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| The Status and Intimacy Function | |
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| The Creativity Function | |
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| Cross-Cultural Verbal Communication Styles | |
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| Low-Context and High-Context Communication | |
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| Direct and Indirect Verbal Interaction Styles | |
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| Person-Oriented and Status-Oriented Verbal Styles | |
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| Self-Enhancement and Self-Effacement Verbal Styles | |
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| Beliefs Expressed in Talk and Silence | |
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| Recommendations | |
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| Mindful Intercultural Nonverbal Communication | |
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| Nonverbal Communication: Specific Functions and Patterns | |
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| Reflecting and Managing Identities | |
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| Expressing Emotions and Attitudes | |
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| Conversational Management | |
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| Impression Formation and Attraction | |
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| Space and Time across Cultures | |
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| Interpersonal Spatial Boundary Regulation | |
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| Environmental Boundary Regulation | |
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| Temporal Regulation | |
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| Interpersonal Synchrony and Nonverbal Cautions | |
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| Interpersonal Interactive Synchrony | |
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| Nonverbal Cautions | |
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| Recommendations | |
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| Boundary Regulation and Intergroup-Interpersonal Relationship Developments | |
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| Identity Contact and Intergroup Encounters | |
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| Social Identity Theory and Its Associated Constructs: A Boundary-Regulation Approach | |
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| Social Identity Theory | |
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| Social Categorization | |
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| Social Comparison | |
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| Intergroup Attribution: A Sense-Making Process | |
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| Attribution Theory | |
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| Intergroup Attribution Theory | |
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| Mindsets: Affective and Cognitive Filters | |
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| Intergroup Perception | |
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| Ethnocentrism and Communication | |
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| Stereotypes and Communication | |
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| Prejudice and Communication | |
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| Reduction of Prejudice and Discrimination | |
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| Recommendations | |
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| Intercultural Personal Relationship Development: Identity- and Relational-Based Themes | |
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| Personal Relationship Developments: Membership and Contextual Conditions | |
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| Cultural and Ethnic Membership Values | |
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| Gender Expectations and Norms | |
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| Individual Personality Attributes | |
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| Situational Contact Conditions | |
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| Four Identity- and Relational-Based Themes | |
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| The Identity Vulnerability and Security Theme | |
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| The Identity Autonomy and Connection Theme | |
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| The Relational Dissimilarity and Similarity Theme | |
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| The Relational Openness and Closedness Theme | |
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| Summary | |
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| Recommendations | |
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| Constructive Intercultural Conflict Management | |
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| Intercultural Conflict: Definitional Characteristics | |
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| Conflict Goal Issues | |
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| Conflict-Related Characteristics | |
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| Contributing Factors Affecting Intercultural Conflict | |
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| A Cultural Variability Perspective | |
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| Cultural-Based Conflict: Different Lenses | |
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| Intercultural Conflict Management Skills | |
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| Operational Skills Needed for Constructive Conflict Management | |
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| Collaborative Dialogue and Communication Adaptability | |
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| Recommendations | |
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| Identity Transformation and Transcultural Competencies | |
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| Identity Change and Intercultural Adaptation | |
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| Intercultural Adaptation: Antecedent Factors | |
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| Systems-Level Factors | |
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| Individual-Level Factors | |
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| Interpersonal-Level Factors | |
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| Intercultural Adaptation: The Identity Change Process | |
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| Managing the Culture Shock Process | |
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| Sojourners' Adjustment Models | |
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| Minority and Immigrants' Identity Change Models | |
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| Intercultural Adaptation: Effective Outcomes | |
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| Systems-Level and Interpersonal-Level Outcomes | |
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| Personal Identity Change Outcomes | |
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| Recommendations | |
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| Transcultural Communication Competence | |
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| Criteria of Transcultural Communication Competence | |
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| The Appropriateness Criterion | |
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| The Effectiveness Criterion | |
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| The Satisfaction Criterion | |
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| Components of Transcultural Communication Competence | |
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| The Knowledge Blocks Component | |
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| The Mindfulness Component | |
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| The Communication Skills Component | |
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| From Intercultural to Transcultural Ethics | |
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| Ethical Absolutism versus Ethical Relativism | |
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| Moral Exclusion versus Moral Inclusion | |
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| Final Recommendations | |
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| References | |
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| Index | |